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7.26/10

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Bookmaker welcome bonus and review

[Updated 18th June 2020] Important Announcement: We do NOT recommend playing at Bookmaker anymore, based on our player reviews. The following three operators are proven to be highly safe & trusted: Pin-up.Bet, Stake and Bao Casino.

Online gambling companies have suffered a serious blow when American players were prevented from playing poker or casino games as well as betting over the Internet. Bookmaker.eu is one of the few who still caters for US-based players and acts as a magnet for these punters who also appreciate ethical business practices. Despite its name, the company is located in Costa Rica and is a part of the family of gaming sites founded back in 1985, known as BetCRIS.

The name of this online gambling company says a great deal about the targeted audience, with sports betting being the preferred niche of Bookmaker.eu. American sports are obviously the ones that keep most of the customers at the edge of their seats, for the simple reason that except for those who live in Maryland and Washington, all US customers are eligible. The odds are extremely competitive and the payouts exceed 93%, which is more than most European operators can brag about.

The customer support is dedicated and fluent in English, so even though the bookmaker is based in Costa Rica, clients will have no problem in conveying the message. Most of these questions are in regard to the currencies allowed and the payment methods that can be used for cashing out, knowing that credit cards don’t work for customers in the US. The fact that Bookmaker.eu chose to accept players from this country means that the rest of their clients will need to comply with the same terms and conditions.

Good and easy to clear promotions

On the bright side, the bonuses are generous as they need to be competitive with the ones that US-based punters expect from online bookmakers. Bookmaker.eu doesn’t have excessive wagering requirements and what’s even better, it makes no discrimination between players from different countries. They use proprietary software and it comes to online casino games, which is good news for those who would gladly settle for fewer games in exchange of playing original titles.

The software is rock-solid and the interface user-friendly, so despite the fact that all the titles were developed in-house, they are not prone to crashing when least expected. The graphics are sharp without being mesmerizing and the simple design will appeal mostly to punters who don’t care much about visuals but cherish convenience and functionality.

The same concerns are addressed when it comes to mobile gambling, but the downside is that only those who use Apple tablets and smartphones can benefit from the dedicated application. The iPhone Sports Betting App works on all the devices in this ecosystem, but those who own android powered phones or tablets might feel left out.

You should also check our Bookmaker.eu sports review to find out more about Bookmaker.eu's sportsbook and promotions.

Bonuses available for

Bonuses available on 24 April 2024

Sports

Bonus
not available in
your Country

Other special promotions

The casino section at Bookmaker.eu is fully fledged and those who have no affinity for sports betting, can spend the time of their lives here. Their first deposit will be matched by 100% up to €400 and the wagering requirements can be met in the live casino section as well. Only table games, such as baccarat, blackjack and roulette can be played against real dealers, but there are hundreds of slot machines to choose from, powered by Playtech.

The welcome bonus for poker player consists of €240, representing the first deposit being matched by 100%. The money is released in increments of €10, as players accumulate comp points, at cash game tables, sit and goes or tournaments. There is also the possibility of placing financial bets on major currencies, although there is no bonus for this sort of gambling.

Bookmaker.eu is a great place to bet on horse races, as profits are boosted by 8% on a daily basis, while losses are reimbursed by the same percentage. The amount is not capped, so highrollers and those who wager on dozens of racing events can greatly enhance profits or mitigate losses.

There are two bonus codes to redeem by those who plan on spending most of the time in the casino section. Slots500 will trigger a 100% slots bonus up to a total of $500, while those who redeem the Casino250 bonus codes will have $250 added on top of their blackjack and video poker bankroll.

Customer retention is every bit as important as convincing new players to tag along and loyalty is rewarded at Bookmaker.eu. Existing members can earn €500 or currency equivalent for each friend they convince to join the network. They can send an invitation on social media or via email and as soon as the friend meets the wagering requirements, both parties will get paid.

Contact methods

Players who run into technical problems or need assistance with bonuses and promotions are invited to get in touch with the customer specialists via telephone or email. There is no toll-free number though, so if you need to sort out a pressing matter, the live chat feature will be a better choice. Bookmaker.eu has established a solid presence in social media, with Facebook, Twitter and Google+ accounts where existing and prospective members can post their questions and suggestions.

Live chat: Yes

English

71C Georgio A, Office 3, Germasogeia, 4047 Limassol, Cyprus

Bookmaker promotions and offers

Bookmaker withdrawal and deposit options

Currencies
accepted:

USD, EUR, SEK, CNY, CAD, AUD, GBP

All deposit
withdrawal
methods:

Visa, Mastercard, Person to Person, Bank Transfer, Click2Pay, American Express, Ecocard, Bitcoin

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Bank Transfer EUR 100 EUR 50 EUR 207 business days
Bitcoin EUR 50 EUR 10 EUR 02-3 business day
Ecocard EUR 10 EUR 10 EUR 02 to 3 business days

Method

Min. withdrawal
EUR 100
Min. deposit
EUR 50
Withdrawal fee
EUR 20
Withdrawal processing time
7 business days
Min. withdrawal
EUR 50
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
2-3 business day
Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
2 to 3 business days

Those who sign up with Bookmaker.eu can play for free for as long as they like, but when they are ready to make the transition from virtual currency to real cash, they need to deposit at least €40. The minimum withdrawal is slightly higher, with players needing to cash out at least €80, while using one of the five payment methods accepted.

US and Canadian players represent the vast majority of their members, which explains why they are the only ones who can wager by telephone. The payment methods have also been geared towards serving American players who need to overcome the legislative hurdles. Person-to-person transactions are frown upon by online operators, but Bookmaker.eu is one of the few where they are accepted.

Those who choose this solution for cashing out should know that the transaction takes up to three days to complete and certain fees are charged. Amounts below $240 are charged a commission of $20, which increases to $40 for amounts ranging between $400 and $450. Players can expect to pay the same amount if they opt for the bank draft, not to mention that it takes up to seven days for the funds to reach their destination.

At the opposite end of the spectrum, we have the electronic wallets Ecopayz and Eco which charge no commission and take less than three business days. Credit cards are somewhere in between, with Visa and MasterCard deposits and withdrawals being subject to a tiny 2-3% fee. Funding the Bookmaker.eu account takes just a few seconds, while cashing out can take as long as three days.

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