12bet www.12bet.com

Gambling Judge score

9.15/10

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12Bet welcome bonus and review

The name is self-explanatory, because 12bet is an online gambling operator emphasizing the benefits of sports betting. The casino and poker sections are of a more recent date, but they already convinced plenty of punters to make the transition and they are having a great time spinning the reels. These guys have also established a dominant position in Asia, with tens of thousands of customers from this country and this has a beneficial effect on all members. Asian handicaps are widespread and they allow players to extract maximum value whenever they bet on sports events.

The fact that 12Bet decided to adhere to the rules imposed by the Isle of Man Gambling Supervision Commission says a great deal about their reliability. They’ve also made significant changes to their customer support, so that they can better serve European clients. Assistance is offered via live chat, telephone and email, as well as Skype and MSN, with their specialists being fluent in English, Greek, Thai, Spanish, Indonesian and Chinese.

12Bet are sponsoring some major football clubs in Europe, including Wigan Athletic and Newcastle United in the Premier League or Sevilla FC in the Spanish La Liga.

Bonuses available for

Sports

Bonus
not available in
United States

Casino

Bonus
not available in
United States

Live Casino

Bonus
not available in
United States

Games

Bonus
not available in
United States

Slots

Bonus
not available in
United States

Horse Racing

Bonus
not available in
United States

Graphics, design and currency options

The website is designed in such a way as to appeal to both European and Asian customers and supports different odds formats. A single click is all it takes to make the transition from decimal odds to US ones and they are available for all the sports and leagues, which include in excess of 5000 live games each month. It is possible to wager in real time on events taking place in almost 80 countries and they offer some of the most competitive spreads.

The visually appealing interface is user-friendly and the fact that the website is translated in several languages further simplifies the mission of new customers. The most popular features, such as the live streaming tool have been recently added, so punters can watch the games after placing wagers. Asian handicaps are available on all games, including real-time events so clients can further decrease the bookmaker margin without taking additional chances.

Given the fact that they tried to serve customers from all over the world, 12Bet found it worthwhile to allow members to deposit and wager in different currencies. It is possible to use US dollars, British Sterling Pounds, Euros, Australian Dollars as well as CHF, IDR, VND and MYG. The same flexibility is enjoyed by customers when choosing their payment method, as they have to decide between major credit and debit cards, e-wallets, wire transfer and bank drafts.

Neteller and Skrill are preferred due to the fact that they can be used both ways, while those who prefer exotic payment methods sometimes rely on Envoy and Datacash. The only shortcoming is that credit cards can’t be used for cash outs, so those who use them to deposit money will need to find alternative solutions for withdrawals. The customer support can provide educated advice to those who try to find the most cost-effective and fastest payment methods.

Pros and Cons for playing at 12bet

One of the main reasons for why those who take sports betting seriously are big fans of 12bet, is that the odds are excellent. In the long run, they can maximize their profits and stay afloat during the rough stretches, by simply cashing in on this obvious advantage. Dozens of sports are covered live and the betting windows are shorter than 10 minutes, with the next match starting shortly.

12bet casino players will find it convenient to transfer funds from the bookmaker section and the other way around, without paying any commissions. On the downside, US customers are not accepted and even though the gambling operator serves European customers, German, French and Portuguese languages are not supported. Those who hope to play poker here, should look elsewhere for this sort of entertainment.

Contact methods

Customer support is available 24/7 and their specialists also work during legal holidays, so no question will be left unanswered. The fastest way of getting to the bottom of any problem is by writing a short message using the live chat feature, or Skype. 12bet customers can also write an email or place a phone call if they are fluent in English, Spanish, Greek, Chinese, Thai and Indonesian because service is available in all these languages.

Live chat: Yes

English, Indonesian, Vietnamese, Chinese, Hindi, Korean, Japanese, Thai

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Pacific Sea Invests, 17th Floor Yugchengco Tower, RCBC Plaza Building, Makati Manila 000000 MY, Philippines

12bet withdrawal and deposit options

12bet allows players to deposit and cash out funds using a total of 10 currencies and they can make good use of all debit and credit cards but also e-wallets. Visa, MasterCard and American Express work only for deposits, so Neteller and Skrill are the most popular payment methods. They are faster and no commission is charged, as opposed to bank transfers, Envoy and Datacash, with the minimum accepted withdrawal being of €10.

Currencies
accepted:

EUR, USD, GBP

All deposit
withdrawal
methods:

Visa, Mastercard, Neteller, Skrill (Moneybookers)

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Visa EUR 5 EUR 5 EUR 0 3 - 5 working days
Mastercard EUR 5 EUR 5 EUR 0 3 - 5 working days
Neteller EUR 5 EUR 5 EUR 0 24 - 48 hours
Skrill (Moneybookers) EUR 5 EUR 5 EUR 0 24 - 48 hours

Method

Min. withdrawal
EUR 5
Min. deposit
EUR 5
Withdrawal fee
EUR 0
Withdrawal processing time
3 - 5 working days
Min. withdrawal
EUR 5
Min. deposit
EUR 5
Withdrawal fee
EUR 0
Withdrawal processing time
3 - 5 working days
Min. withdrawal
EUR 5
Min. deposit
EUR 5
Withdrawal fee
EUR 0
Withdrawal processing time
24 - 48 hours
Min. withdrawal
EUR 5
Min. deposit
EUR 5
Withdrawal fee
EUR 0
Withdrawal processing time
24 - 48 hours
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12bet Reviews by players ( 1.00 / 10 )

From 1 to 10, what score would you give?

Joseph Kennedy

1 / 10

Rated on 8 Oct 2018

Asked for a goodwill bonus or something to play on with on the website. I had deposited quite a bit of money and my return rate was very very poor. The customer representative that I spoke to took around 4-5 minutes to respond and when he did, he was talking about something completely different to what I had asked. I asked to speak to his manager. When she came on, she was rude and abrupt and made me feel as If I was in the wrong for asking. She suspended my account without me asking and was constantly trying to get off the live chat. Massively let down as A customer. Would not accept this on the high street so I'm not accepting it here. Would 100% not recommend. If I could give 0 stars I would.