21.com Casino www.21.com

Gambling Judge score

9.64/10

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21.com Casino Review and Bonuses

21.com Casino is a brand-new gambling operator, established in 2018 and accepting players from dozens of countries worldwide. In spite of its novelty, the casino is run by a team of experienced professionals who have been in this industry for many years. They operate on a license issued by the Malta Gaming Authority, which enables them to cater to players from the EU. They are also licensed and regulated by the government of Curaçao, so they can legally service an international audience.

Bonuses available for

Casino

Bonus
not available in
United States

Games

Bonus
not available in
United States

Slots

Bonus
not available in
United States

The 21.com Casino welcome bonus stands out from the crowd of introductory offers because of the no deposit free spins component. This is one of the few places where you can still receive something completely for free and with no strings attached. 210 free spins are offered to new players for simply joining the casino and registering a real money account. The bundle of free spins isn’t awarded all at once, but instead, players have to wait for 21 days to receive the entire batch.

In addition to the no deposit free spins, players are also eligible for multiple deposit match bonuses worth a combined €210. Only the first deposit is doubled up to €50, with the next two investments being matched by 50% up to the same threshold. Players also have the fourth deposit matched by 200% up to €60 and all bonuses are subject to 50 times wagering requirements.

The casino has yet another incentive for new players, wrapped up as a bundle of 200 free spins for Play’n Go’s Cash Vandal slots. These bonus rounds are offered independently of the 21 Casino welcome bonus and can be used on mobile devices. New players can opt in for this bonus by using the promotional code CASH when they load their account for the first time. This is a one-time opportunity, yet the casino offers more free spins in the long run to its active players.

How to Get Started

The 21.com Casino registration process consists of two steps, followed by a third stage during which the account is verified. Initially, players are expected to enter their complete name, a valid phone number and to confirm the fact that they are at least 18 years old. This is also the moment when they choose a username and a password that will be used to log into their accounts.

During the next step, players are supposed to accept the terms and conditions and they can choose a preferred payment method. This is also the time to express interest for the 21.com Casino welcome bonus by making a deposit. The aforesaid 210 free spins are offered immediately after the registration process is complete and players can use them without delay. However, in order to cash out any resulting winnings players also have to verify their account, by providing the documents requested by the casino.

21.com Games and Software

21.com Casino games are powered by more than two dozen software developers. Net Entertainment, IGT, Microgaming, Realistic Games, Barcrest, Pragmatic Play, BetSoft, Blueprint Gaming, Eyecon and many more suppliers are featured. Evolution Gaming powers the live casino section where players can enjoy different types of blackjack, baccarat roulette and casino hold’ em against real dealers. These games are available exclusively on real money, but RNG versions can be enjoyed on virtual currency.

The vast majority of 21 Casino games are slots and they have their own section of the website where players can find the entire lineup. Jimi Hendrix, Dracula, Spinata Grande, Dead or Alive, Gonzo;s Quest, Starburst, Emoji Planet, Legend of Shangri-La, Jungle Spirits, Hotline, Planet of the Apes, Wild Wild West, Blood Suckers and hundreds of other games are just one click away. Players can also browse by software developer to find a particular slot, while all of them are compatible with mobile devices.

A few of the 21.com Casino slots carry a progressive jackpot and players who spin their reels compete with their peers from other casinos. Net Entertainment and Microgaming are the leading suppliers of progressive jackpot slots and their best paying titles can be found at this casino. Video pokers, scratch cards and specialty games represent a worthy alternative to those who want to try something different. Meanwhile, action never stops at live casino tables where people play against the personal casino host.

Website layout and interface at 21.com

21.com Casino has a colorful website where tones of pink and violet are the dominant ones. Because of the extraordinary diversity of games, they had to group them based on categories while providing players with additional filters. They can search for specific games or browse by genre and it is even possible to single out games produced by certain software developers.

Overall, the website has a positive vibe and the warm colors make it particularly appealing to casual and recreational players. There are also plenty of images adorning its pages, but the website loads quickly on both computers and mobile devices.

Contact options

21.com casino customer support doesn’t work 24/7 and instead players have to get in touch with a specialist between 9 AM and 1 AM CEST. During these hours, players can talk to a specialist over live chat, or they can write an email and receive a response shortly after.

Assistance is offered in several languages, including German, Swedish and English, which makes interactions more effective. Their experts are friendly and helpful, but before getting in touch with them, players should also check out the FAQ section. Most of the common questions are answered in detail here and more are being added.

Live chat: Yes

English, Finnish, Norwegian, Swedish

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Sonor Level 1, 66 Cathedral Street, Sliema SLM2022, Malta

Should You Play at 21.com Casino?

PROS
  • 21.com Casino works with nearly 30 software developers and offers hundreds of games
  • The website is easy to navigate, mobile-friendly and games can be played on smartphones
  • Great welcome bonuses are available, including no deposit free spins
  • The casino is licensed in both Malta and Curaçao
CONS
  • The casino doesn’t yet have a VIP program to reward the most loyal players

Other promotions and offers at 21.com Casino

21.com Casino bonuses only tend to get better and new players are also entitled to collect more free spins on top of the welcome bonus. Over the course of an entire year, they will receive a free spin per day, which can be used exclusively on the game of the month. All in all, there are prizes worth €210,000 that can be won by anyone without risking a dime of their own money. Players get to keep all the profits they make while spinning the reels of the chosen game and can also win a share of the daily prize pool.

The casino only has a basic loyalty scheme aimed at encouraging people to stay active and play the long game. They don’t have a VIP program yet but they do reward players who make deposits often, with free spins and matched bonuses. The promotions page is the one to visit frequently, as occasional offers with limited time availability are displayed here. A 21.com Casino bonus code is usually required to claim any financial rewards, so players should make sure they enter it the moment they load their accounts.

Currencies and payment options

Currencies
accepted:

EUR, USD

All deposit
withdrawal
methods:

Visa, Mastercard, Neteller, Skrill (Moneybookers), Paysafecard, Bank Transfer

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime

Method

E-wallets are the most popular 21.com casino payment methods, since they allow players to cash out in less than three business days. Neteller and Skrill are the obvious choices, but punters should check the eligibility requirements when using them to claim bonuses. Credit, debit, prepaid cards and wire transfers are also excellent alternatives for depositing funds instantly. When cashing out winnings for the first time, players are expected to complete the KYC verification process and this is a one-time operation.

Conclusion

21.com Casino has only been around for one year, but it has an experienced team behind it and is licensed in Malta and Curaçao. Time is still needed to build the kind of reputation industry leaders currently enjoy, but the first steps have already been made. They have the advantage of offering hundreds of games and working with dozens of software developers. This gives players more freedom of choice when picking their games which cover all popular genres and can be played on mobile devices.

New players are welcomed with bonuses in the form of cash and free spins that are subject to reasonable wagering requirements. 21.com Casino is also one of the few gambling operators still offering no deposit free spins to new players. Only the standard payment methods are offered, but they are decently fast and secure, so players can easily switch to real money gambling. Working hours for customer support could be extended, as the casino doesn’t currently offer assistance 24/7 and phone support is also missing.

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