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Ace Live Casino

Gambling Judge score

7.25/10

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Ace Live Casino welcome bonus and review

[Updated 29th January 2024] Important Announcement: We regret to inform you that Ace Live Casino is officially closed. Here are some suggestions of online casinos that offer great bonuses: Sportsbet.io, Fezbet and 1xBet.

Ace Live Casino has invested heavily in its image and the results are encouraging, as the website is glamorous and many players find it simply irresistible. Luckily for those who choose to open an account here there is more than meets the eye about this gambling operator who applied for a license in Costa Rica. It has a selection of games that rivals even the ones of top casinos, with the only downside being that players from United States are not accepted.

An explanation for how it is possible to bolster their collection of games so fast is that they chose to work with several software developers. Furthermore, players will have the pleasant surprise of discovering truly original titles, quite different from their mainstream counterparts. Many of them are developed by Visionary iGaming and Blue Gem Gaming and they run on their dedicated platforms, which proved to be fast and responsive but also stable on mobile devices.

Ace Live Casino is making a compelling case of its decision to walk down the less traveled paths, at least when it comes to software developers. Their choice for two companies that have high expectations but power fewer casinos could’ve backfired badly, but luckily things went their way. They are now offering the unique chance to play different games, albeit fewer than elsewhere and cover the entire spectrum from slot machines and table games and video poker.

The live casino section was a relatively new addition but it already emerged as the most popular one with the only thing missing being a broad assortment of games. Visionary iGaming is the one powering the live casino platform and they use advanced technology, which is compatible with mobile devices. The fact that you can enjoy these games in browser without the need of downloading further apps is very convenient, although smartphones users would have liked a dedicated application.

Live roulette, Live Blackjack Early Pay Out and Live Baccarat are currently the most popular titles and they appeal mostly to highrollers. They provide them with the means of avoiding the random number generator and instead play against real dealers. At the opposite end of the spectrum are slot machines and in exchange of facing the RNG players will enjoy the latest 3-D graphics.

Bonuses available for

Bonuses available on 08 March 2024

Casino

Bonus
not available in
Canada

Ace Live Casino bonuses and promotions

Ace Live Casino has a welcome bonus that is much more generous than what most online casinos offer, as the first deposit is matched by 150%. Players who don’t mind committing €200 right from the start are going to end up collecting a bonus of €300 and the next step is to meet wagering requirements. These are a bit steep, as the combined amount needs to be wagered at least 40 times before cashing out and it is not allowed to withdraw or partial amount either.

The good news is that the bonus is cashable so you get to keep both the profits and the stakes and there are no high limits to how much one can win. Acelive150 is the promotional code that players are supposed to use when depositing funds, otherwise they won’t be matched by 150%. It is equally important not to divide the deposit in several increments, as doing so would only defeat the purpose of maximizing the return on investment.

One thing that Ace Live Casino apparently didn’t factor in was the importance of building a loyalty scheme, so that customers are encouraged to stay active. Assuming players don’t make the most of the welcome bonus, they are not going to receive further incentives in the form of bonuses. At the same time, there are no comp points to accumulate and eventually converted into real funds, so it can be a bit difficult to stay focused at the bigger picture.

Software and games

Ace Live Casino is relying on Visionary iGaming and Blue Gem Gaming software for all their games, with the selection currently including almost 100 titles. That is not a lot if you compare it with what other online casinos offer, but it is still pretty good all things considered. The upside is that when you play these games, you can rest assured that you are going to enjoy titles that are unlike anything you have seen.

Slot machine aficionados in general and those who prefer progressive jackpots in particular might be a bit put off by the fact that the latter are not that numerous. Ace Live Casino doesn’t have as many players as some of the largest online gambling operators, so the jackpots go up at a slower pace. On the bright side, the competition is less intense and your chances to emerge victorious are improved as a result.

There are more than 30 slot machines, with their total number exceeding the combined amount of table games, video poker and live casino games. The latter are also table games such as roulette, blackjack and baccarat, with the former being the one that comes in two flavors. The European version is preferred due to the fact that it carries a lower house edge, as opposed to the American roulette.

The dealers are professional and do their very best to keep players entertained, especially when they happen to bleed chips. Video poker variants are not that impressive with only 13 titles to choose from and most of them are inspired by the classic Jacks or Better and Deuces Wild games. The advantage is that compared to slot machines, they reward players who use optimal strategy and improve their chances.

Pros and Cons for playing at Ace Live Casino

Ace Live Casino is yet to close the gap separating it from more established operators, as this is something achieved in time. So far they did their part by expanding the collection of games and there are no pending complaints or unsolved matters involving existing or past customers.

The selection of games is a bit underwhelming, as less than 100 titles are available but what they lack in number, compensate through originality. The welcome bonus is better than the industry average and even though the wagering requirements can be a bit difficult to meet, they are not excessive.

Contact methods

The nice selection of payment methods makes it easy for players to find a solution to cash out and deposit funds. Whenever they need the assistance of customer support they can rely on a team of highly trained specialists that is always at their disposal. The fastest way to establish contact is by making a phone call, with this being also the first customer support solution introduced by Ace Live Casino.

As technology made giant leaps forward and live chat became available, Ace Live Casino made sure that its customers benefit from the inherent advantages. There is no faster way of getting to the bottom of pressing matters and instant messaging has surpassed in popularity conventional solutions such as email. Even though virtually nobody uses snail mail anymore, it is worth knowing that this is also an alternative.

Live chat: No

English

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unknown

Ace Live Casino promotions and offers

No extra promos yet!

Withdrawal and deposit options

Ace Live Casino has a relatively low minimum deposit and players are allowed to commit as little as €25 at any time. Except for the fact that this amount doesn’t result in a welcome bonus, it is very appealing to those who have little resources to commit. Visa, mastercard, solo, maestro, delta, eco card, neteller, moneybookers, clickandbuy, paysafe and wire are all accepted payment methods. One of the few requests that the online casino makes is to use the same financial instruments for deposits and withdrawals.

When it comes to cashing out funds, players are allowed to withdraw the same amount and there is no transaction fee to worry about either. In terms of the time required by the online casino to perform these cash outs, they range from as little as two days to a maximum of seven days for credit cards. That’s why many prefer to rely on electronic wallets to speed up cash outs, as players can expect funds to reach their destination in no longer than three banking days.

Ace Live Casino managed to avoid all the pitfalls that have plagued so many online casinos that recently opened their doors. While they have been around for a relatively short period of time, they are still regarded as a trustworthy partner, for allowing fast and convenient cash outs. Players are paid in full and always on time, so as long as they are successful enough at the tables, they don’t need to worry about whether the online casino will honor its commitments.

They also do a fine job at preventing third parties from interfering with their transactions and so far there was no leaked information regarding customers. Players enjoy spending time in the live casino area and the section is also well protected, with the latest SSL encryption protocols being in use. This is a far more transparent way of playing table games that facing the random number generator, although the latter is audited by respectable companies.

Currencies
accepted:

EUR

All deposit
withdrawal
methods:

Visa, Mastercard, Solo, Maestro, Delta, Ecocard, Neteller, Skrill (Moneybookers), ClickandBuy, Paysafecard, Bank Transfer

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Visa EUR 25 EUR 25 EUR 02-7 business days
Mastercard EUR 25 EUR 2 EUR 02-7 business days
Neteller EUR 5 EUR 5 EUR 02-3 days 

Method

Min. withdrawal
EUR 25
Min. deposit
EUR 25
Withdrawal fee
EUR 0
Withdrawal processing time
2-7 business days
Min. withdrawal
EUR 25
Min. deposit
EUR 2
Withdrawal fee
EUR 0
Withdrawal processing time
2-7 business days
Min. withdrawal
EUR 5
Min. deposit
EUR 5
Withdrawal fee
EUR 0
Withdrawal processing time
2-3 days 
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