African Palace Casino www.africanpalace.com

Gambling Judge score

9.9/10

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African Palace Casino welcome bonus and review

The vast majority of online gambling operators are either located in Europe, or licensed in Gibraltar, Malta or the United Kingdom. It is only natural for them to choose this path, as they focus almost exclusively on European customers. African Palace Casino had a very different approach right from the start and they began by applying for a license in Curaçao, while focusing on players from Africa.

Meanwhile, the license awarded by the government of Curaçao prohibits them from allowing players from United States to open an account here. The obvious result is that the customer base grows at a slower pace despite offering hundreds of games powered by Playtech. The software developer is widely regarded as the largest worldwide and it makes all its games available to casino partners and African Palace Casino is one of their new additions.

African Palace Casino had plenty of problems back in the day and they were even concerns about the trustworthiness of this online casino, after failing to pay some winners. Things took a turn for the better in the second half of 2012 when management changed and since then they managed to maintain a flawless track record. It is still too early to jump to definitive conclusions, but this casino with an original African theme is clearly heading into the right direction.

African Palace Casino opened its doors in 2004 and over one decade, they had to overcome plenty of obstacles and setbacks many of them self-inflicted. Their reputation suffered when they refused to pay the winner of a progressive jackpot from South Africa, who struck it rich when playing Playtech Beach Life. Since then they made the necessary adjustments to consolidate their reputation and the changes made in 2012 have returned them to the correct path.

Payment methods are sometimes a bit slower than people would expect and the diversity of games in subsections leaves a lot to be desired. Overall, they are one of the leading gambling operators in Africa and a good choice for those who appreciate fine graphics, a fast loading and great looking website.

Bonuses available for

Casino

Bonus
not available in
United States

Games

Bonus
not available in
United States

Slots

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not available in
United States

Scratch Cards

Bonus
not available in
United States

African Palace Casino bonuses and promotions

African Palace Casino offers the welcome bonus exclusively in dollars and the maximum amount that one can collect is limited to $500. In order to collect this prize, they need to deposit $500 as the first investment is going to be increased by 100%. The wagering requirements are slightly more difficult to meet than elsewhere, because instead of the standard 30 times rollover, players will have to wager the amount a minimum of 40 times.

The minimum deposit is also slightly larger, yet anyone can afford to deposit $25 for a chance to start playing with twice as much money. If the first deposit doesn’t lead to the desired results, players can apply for new bonus when they fund their account for the second time. The thing to keep in mind is that this time the amount is only going to be matched by 50% and won’t exceed $150, whereas the third deposit is matched by 75% up to a total of $100.

Players who failed at their first three consecutive attempts will have a final chance to round up their bankroll as African Palace Casino will award an additional $50 to those making a fourth deposit. There won’t be any financial incentives and at least for the time being the online casino doesn’t have any reload bonuses. The absence of a loyalty scheme is even more annoying, given the fact that many players are hoping to build something solid when opening a real money account with an online casino.

Software and games

African Palace Casino doesn’t work with any other software developer besides Playtech, but this deal of exclusivity has paid off. Most of the new additions are introduced here immediately after being launched and Iron Man 2, The Incredible Hulk, The Pink Panther, Kong and Top Trumps Celebs are shining examples of popular slots.

Beach Life, Desert Treasure, From Russia With Love and Fruit Mania are also available here and they carry progressive jackpots, which makes them stand out from the crowd. Players who prefer the classic three reel slots are not going to be disappointed even though the collection is relatively small and Jungle Boogie, Funky Monkey and Safecracker are the most popular.

Table games fans have to make a choice between the virtual titles, which are played against the RNG and those pitting them against real dealers. European and American roulette are available in both formats and the same goes for premium French roulette, whereas blackjack switch, red dog, casino war, pontoon, baccarat than craps can only be played against the random number generator. The same goes for all the variants of video poker ranging from Jacks or Better, Deuces Wild, Aces & Faces, Jacks or Better to Megajacks. Players can also decide between four hand and one hand formats when playing video poker.

African Palace Casino took full advantage of the new WebCam technology and made all the interactive features required by live dealer casinos available right from the start. They accommodate all sorts of players and there are no bankroll restrictions as well as you venture real currency. Those who prefer to spin only play money will have to settle for the RNG versions of the table games.

Pros and Cons for playing at African Palace Casino

African Palace Casino has a unique theme that is supposed to appeal to those who either live in Africa or have a special affinity for this continent. Game wise, they have hundreds of titles to offer and a healthy mix of virtual and live games, not to mention a vibrant and stable instant play casino. All their games are proven fair by TST and the average house edge is no more than 4%, better than the industry standard.

African Palace Casino has an excellent customer support, available 24/7 and the transaction and flux of data is secured using the SSL encryption by VeriSign. In addition to the nowadays standards shortcoming of not allowing gamblers from United States to play here, the online casino also has to win the battle with the ghosts of the past, namely their failure to pay major winners.

Contact methods

African Palace Casino has a customer support team that is made of a healthy mix of native speakers and specialists that are well versed in the art of conversation. Support is only offered in English over telephone, live chat and email, with a couple of toll-free numbers being available to residents of selected countries. The international numbers will result in a tiny commission being charged, but this is a small price to pay for getting to the bottom of major problems quickly.

Live chat is the obvious alternative and there is always someone ready to answer questions at the other end of the line. Sending an email will result in a more comprehensive answer, with African Palace Casino specialists answering to all these messages in less than 24 hours.

African Palace Casino promotions and offers

No extra promos yet!

Withdrawal and deposit options

African Palace Casino will allow players to withdraw maximum of €25,000 per month which is a lot of money for regular players. Highrollers and those who play exclusively progressive jackpot slot machines will frown upon this limitation as if you take them a long time to cash out seven digit amounts.

Recreational players will be more interested in the selection of payment methods and will be happy to hear that all major credit and debit cards are accepted. Electronic wallets were introduced two years ago but they are the ones responsible for performing most transactions as they are much faster. The deposit and cash out limits are the same $25 regardless of the financial instrument preferred by players.

African Palace Casino doesn’t charge any fee for deposits and has no commission for cash outs, with the average time for withdrawing funds being five business days. Electronic wallets can prove to be faster, at least for players who have verified their personal information before making the first cash out. In any case, funds won’t be reaching the destination in less than 24 hours after making the formal request.

African Palace Casino is licensed with the authorities of Curaçao, which is important for addressing security concerns but makes it impossible for players from United States to wager here. Technically, they use the latest 128 bit SSL encryption that is the industry standard these days, so information is unlikely to be leaked to third parties who have no business knowing this data.

Financial transfers are overseen by the system ran by VeriSign which enjoys an outstanding reputation and is a part of multiple online casinos. The main concerns regarding African Palace Casino are about their willingness to uphold the highest fairness standards and refrain from delaying or refusing the payments. The manner in which they treated the former progressive jackpot winner is still a stain on their reputation, but the company is clearly on the mend.

Currencies
accepted:

AUD, CAD, EUR, INR, NZD, USD

All deposit
withdrawal
methods:

Visa, Mastercard, Poli, Neteller, Skrill (Moneybookers), Click2Pay, ClickandBuy, Ecocard, UseMyFunds, Entropay, Bank Transfer

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Neteller EUR 25 EUR 25 EUR 0 1- 5 business days
Entropay EUR 25 EUR 25 EUR 0 1- 5 business days
Ecocard EUR 25 EUR 25 EUR 0 1- 5 business days
Visa EUR 25 EUR 25 EUR 0 1- 5 business days
Mastercard EUR 25 EUR 25 EUR 0 1- 5 business days

Method

Min. withdrawal
EUR 25
Min. deposit
EUR 25
Withdrawal fee
EUR 0
Withdrawal processing time
1- 5 business days
Min. withdrawal
EUR 25
Min. deposit
EUR 25
Withdrawal fee
EUR 0
Withdrawal processing time
1- 5 business days
Min. withdrawal
EUR 25
Min. deposit
EUR 25
Withdrawal fee
EUR 0
Withdrawal processing time
1- 5 business days
Min. withdrawal
EUR 25
Min. deposit
EUR 25
Withdrawal fee
EUR 0
Withdrawal processing time
1- 5 business days
Min. withdrawal
EUR 25
Min. deposit
EUR 25
Withdrawal fee
EUR 0
Withdrawal processing time
1- 5 business days
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