BetNGo

Gambling Judge score

5/10

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Important announcement: BetnGo is blacklisted because of slow communications and response to player and affiliate requests. As a result, we can recommend you to play at Optibet, Readytobet or TonyBet, some of our best rated bookmakers.

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BetNGo welcome bonus and review

The BetNGo online casino was introduced at a later date, in an attempt of improving customer retention, as some of their clients chose to play casino games elsewhere. The collection of games used to be underwhelming when BetNGo opened shop, but changed radically and only for the better. The company set up a couple of partnerships with software developers and they are now relying on Tain, Microgaming and Betsoft for casino games.

The former is also the one providing the betting platform, which explains why the two products are seamlessly integrated. There are plenty of similarities between the website and user interface, which is obviously a good thing given the fact that it makes it easy to shift from one product to the other. When it comes to online poker, this also proved to be a big success since being introduced and its popularity can be explained by the use of the reliable Playtech software.

Gambling options at Betngo

BetNGo offers exactly the same bonus for those who play casino games, but the difference resides in the fact that deposits are matched by 100%. It is possible to apply for both bonuses at the same time, because the wagering requirements are not links to each other. What is not allowed is to transfer funds from one section to the other prior to meeting the play through requirements and those who attend such a transfer will have the funds removed and profits forfeited.

The live casino section is by far the most popular area, but only table games, such as baccarat, blackjack and roulette are suitable to be played against real dealers. With three of the most respectable software developers powering this casino, even those who choose to compete against the random number generator will be satisfied with the outcome. There are plenty of useful features to use, such as the autoplay for speeding up the gambling process, without affecting your chances to emerge victorious.

The bonus for slot machines and specialty games are nothing to shout for, but those who play poker will be eligible for a bonus of up to $2000. Add to this the fact that they only need to deposit half that amount and it is no longer surprising that most of the BetNGo new members are actually poker players. The bonus is not released in one lump payment, but in increments as players accumulate the necessary loyalty points for clearing the bonus.

Pros and Cons for playing at Betngo

BetNGo is an average all-round gambling operator, but it does a fine job at incorporating all the popular gambling products. Sports betting represents their best-selling point, yet the community of poker players rises faster due to the more generous bonuses. This should improve the welcome bonus for punters, as the size of the free bet as well as the percentage at which the first deposit is matched are far from impressive.

It is possible to wager using exclusively mobile devices and the same gadgets can be used for casino games and poker. On the other hand, there is no dedicated app and players will still have to rely on the website page, optimized for smartphones. The minimum deposit and high payout limits are also good reasons in favor of opening a real money account, appealing to both beginners and highrollers.

BetNGo needs more time to build a solid reputation and shake off some complaints regarding voided winnings for alleged bonus abuse. While the limits are flexible for both deposits and withdrawals, they offer limited payment methods and customer support sometimes takes too long to respond.

Contact methods

Players from certain countries are excluded and although the list is available on the website, prospective members can ask the customer support for more details. They won’t be able to do it over live chat because this feature is not yet available, so they must choose between telephone and email. No toll-free numbers are offered regardless of the players’ location and on these days, it can take a bit long for the specialist to get in touch with customers via email.

When time is not of the essence, Facebook and Twitter users can rely on these social media instruments to interact on many levels with BetNGo.

BetNGo withdrawal and deposit options

As mentioned above, players have only a couple of payment methods to choose from when depositing and cashing out funds. Visa, Trustly, Neteller, Paysafecard, Skrill work like a charm and players can deposit amount exceeding €10, with just as little cash being requested for a withdrawal. No commission is charged for performing any transaction and depending on the payment method of choice, funds will reach their destination in as little as one day but no longer than three banking days.

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