One of the recently opened European casinos that also act as a successful bookmaker is Betsking and its story started with a couple of shops in Germany. They made the expansion to Turkey and now they operate online as well, with most of their customers residing in these two countries. Not surprisingly, support is offered in both languages and the website is also translated for convenience purposes, in an attempt of convincing prospective players that this is the place to open a real money account.
BetsKing is the new kid on the block, but it walks in the footsteps of established operators and so far this served it well. The game selection and available sports are supposed to provide the much-needed diversity, while the casino games present players with a worthy alternative. The user-friendly interface makes it easy to overlook the fact that the website is not the best looking one, but the most important thing is that they have a flawless track record so far.
For a bookmaker that has only been active for a few years, it is paramount to have happy customers and refrain from getting involved into conflicts that might lead to negative reviews. BetsKing has its headquarters in Malta, but it is also licensed and regulated with the Curaçao Gaming Authority. Despite the proximity to the United States, it doesn’t allow players from this country to play here, which is in line with common practice but strips them of the chance to consolidate the customer base.
Sports betting at Betsking
BetsKing has high expectations and the name would lead prospective customers to the conclusion that they have a comprehensive selection of sports. This is only partially true, because even though players have just enough options to be kept entertained, the emphasis is on popular leagues and sports. For example, if you want to bet on the major European competitions, you will have no problem in finding dozens of markets and just as many options for live betting.
Football is properly represented even when it comes to Asian and South American divisions, but the same can’t be said about basketball, ice hockey or baseball. Tennis tournaments are a shining example of section that could be improved, with Challengers and ITFs being virtually nonexistent. Rugby, cricket, winter sports and golf don’t have too many fans, but those who enjoy these sports can consider themselves lucky to have BetsKing catering for all their needs.
Horse racing events are a must have when you try to convince customers from United Kingdom and Australia to open a real money account. BetsKing doesn’t pay too much attention to either of them, which is fine for the moment given the fact that most of their players reside in Germany and Turkey. On the other hand, something needs to change in the foreseeable future if they plan to make such an expansion. Right now, only the prominent events are covered and players can bet on a handful of outcomes.
Welcome bonuses and free bets at Betsking
In the absence of welcome bonuses, one would have to have a truly spectacular product to convince players that it is worth choosing them over other bookmakers. BetsKing is pretty good but definitely not good enough as to make the absence of any such startup package go unnoticed.
For some odd reason, they were not concerned about the possibility of punters choosing another operator and chose not to match the first deposit by any percentage. Promotions do exist for those who want to play casino games, but if you’re only concern is to wager on sports, then you will have to make the most of the money you own. Occasionally, BetsKing runs special promotions, but they have a limited time availability and they consist mostly in cash backs and free bets.
Other gambling options at Betsking
BetsKing has an online casino section and all the popular genres have been included, even though the collection of table games and video slots is underwhelming. Only a fraction of the titles that can be found elsewhere have been incorporated, leaving players with few options if they are not passionate about slot machines. On the other hand, if you enjoy playing these games, then you will get to choose between classic and five reel slots, as well as games that carry progressive jackpots.
In order to compensate for the lacking of a sufficient collection of table games, BetsKing has set up a live casino section where players can interact with real dealers. Baccarat, blackjack and roulette are the three games to be found here and in addition to the classic variant, players can choose between a couple of innovative versions. The Studios in which the real dealers operate are charming and brilliantly succeed at re-creating the atmosphere found in brick-and-mortar casinos.
In stark contrast with the rather simple and unappealing website, these casino rooms make players feel special and this explains why many of them spend time here. All casino games are powered by respectable software developers, such as Amaya, CryptoLogic, iGaming2go, Leander Games, NetEnt, NextGen Gaming. Poker would’ve been another fine addition and a great distraction for new and existing members, but unfortunately there is no such option at BetsKing.
As stated above, casino players benefit from preferential treatment as compared to those who wager on sports, because they have bonuses coming their way. The first deposit is going to be doubled up to a maximum of €333 or currency equivalent and the money can also be wagered in the live casino. Pretty much all the games qualify and even though other casinos can brag about more titles, BetsKing has just enough as to make the play through demands easy to meet.
Pros and Cons for playing at Betsking
BetsKing has no bonus for sports betting enthusiasts, which is terrible news and a huge disappointment for a new operator. At the same time they have some great sign-up bonuses for casino players and new members also enjoy unlimited freedom in choosing their game of choice.
Those who prefer to bet on sports despite lacking any incentive to make a deposit, can at least find solace in the fact that fantasy league betting is also available. American Sports are the ones that have the lowest bookmaker edge, but at the same time customers from United States are not allowed.
BetsKing is not the first choice for players who seek an online gambling operator that has an impressive reputation, as the bookmaker is new to this line of work. Poker players will feel left out and will open an account elsewhere if they want to enjoy their favorite game, which is not currently offered.
Banking and customer support
BetsKing doesn’t have as many casino games and sports on the offer as other operators, but they shine in terms of payment methods. Eco, speed card, bank wire, visa, mastercard, neteller, maestro, fast bank transfer, Ukash, paysafecard, moneta, skrill, clickandbuy, instadebit and speedcard are all offered. The minimum limits for deposits and withdrawals are the same regardless of how you choose to perform the transfers, with customers being supposed to cash out at least €25 and deposit in excess of €10.
The difference resides in the fact that electronic wallets are the fastest and take less than two business days to perform these transactions. Credit cards are somewhere in between, while the bank transfers are the ones that take the longest, with a maximum of seven days waiting time. In terms of currency choice, BetsKing does pretty well and punters need to choose between the US dollar, Euro and Turkish Lira.
Customer support is offered over the phone, via live chat and email, with their specialists being fluent in German, English and Turkish. There are no toll-free numbers for players regardless of their location, but the existence of live chat renders this inconvenience irrelevant. They work 24/7 and there is always someone ready to lend a helping hand to those who are in need of assistance.
Prior to contacting customer support, members are encouraged to check out the FAQ section, which is comprehensive enough as to respond to the basic inquiries. Another way of asking for help when you don’t need an urgent response is by using Facebook, Google + and Twitter to post questions. BetsKing strives to establish a dominant position on social media and the three channels are currently operational, with more to be added in the future.