Black Diamond Casino

Gambling Judge score

8.01/10

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Black Diamond Casino welcome bonus and review

Black Diamond Casino is one of the glamorous online casinos who understood that image is everything and they know how to make a first impression. Savvy players who have accounts with multiple online gambling operators will notice that there are not many similarities between these guys and the major players. They managed to stay original despite introducing the latest technologies and they achieve that by using the innovative concepts of Deckmedia group.

The gambling group is behind a select number of online casinos and they invest heavily in design, while trying to make navigation as easy as possible. The casino is licensed and regulated by the authorities of Curaçao, which has the advantage of enhanced credibility. There are also a couple of shortcomings and the major one is that in addition to players from United States, those who reside in Israel and Moldova are not allowed to wager here.

Black Diamond Casino took a leap of faith when it chose to rely exclusively on the Top Game games, as they were initially powered by Rival software. Players who have an account with them from the very beginning surely notice the transition, but for new gamblers, the differences are negligible. Both developers are known for creating fewer games than the industry leaders, while emphasizing originality and they gladly settle for quality instead of quantity.

With players from United States no longer allowed to wager here, plenty of business was lost, yet this is the consequence of abiding the law. The good news is that the customer program has improved greatly since the casino left the US market and new progressive jackpot slot machines were added. Significant steps forward were made in regard to withdrawal limits, but sadly fans of table games and video poker are still waiting for an improvement.

Bonuses available for

Casino

Bonus
not available in
United States

Games

Bonus
not available in
United States

Slots

Bonus
not available in
United States

Scratch Cards

Bonus
not available in
United States

Black Diamond Casino bonuses and promotions

Black Diamond Casino offers the welcome bonus in US dollars, despite the fact that Americans are prohibited from opening a real money account. Obviously, those who prefer to deposit and wager in another currency can do it and the $200 welcome bonus will be credited in currency equivalent. Things turn from good to better when you check out the wagering requirements and the percentage at which the deposit is matched. To start with, an investment of $100 will trigger the generous bonus mentioned above.

It makes no difference if you deposit in US dollars or another currency, because you will still have to wager both the bonus and the deposit 25 times. Those who find these demands a bit extreme, will find solace in the fact that Black Diamond Casino enables them to deposit $25 and still collect the bonus. This is the minimum acceptable deposit and only a fraction of new players will settle for the double digit amount, since the potential return on investment is much greater.

Slot machines have a 100% contribution, which makes them the most popular ones for clearing the bonus, ahead of keno, casino war and roulette. These three games only count for 10%, while numerous other table games make no impact whatsoever. It is particularly important to be aware of these terms and conditions, because otherwise players are in serious danger of missing out on this lucrative deal.

It is also of critical importance not to withdraw or partial amount or to attempt to transfer funds from your account to another gambling area. Those who do so will have the bonus seized and also the profits they managed to make after having the first deposit matched. Players who hope to further consolidate their bankroll, will have the chance and the second deposit is matched by 100% up to $100. Free spins are not offered, but this shouldn’t be a problem, even for the most dedicated fans of video slots.

Good things come to those who wait and when you make the third deposit, you will be eligible for a massive $999. Once again, this financial investment is going to be matched by 200%, so before they know it, players will have a four digit amount to wager. The play through demand stays the same, so if you found a solution for clearing the initial bonus, you should have no problem in doing the same with the next installments.

Black Diamond Casino does plenty of things right and bonuses are their specialty, so it is disappointing that they didn’t think of a referral bonus as well. Perhaps, this is nothing more than an omission that can be corrected in a not so distant future. Meanwhile, players will inadvertently spread the news to their friends about the welcome bonus, which should provide them with the impetus to check out the online casino and sign up.

Once they get hooked with their gambling products, they will have very few reasons to look elsewhere for a similar source of entertainment. Furthermore, there is a loyalty scheme that works like a charm and does a great job at improving customer retention and slowly building a vibrant community. Unlike the welcome bonus which is easier to clear when playing slot machines, comp points are accumulated at the same rate regardless of the game of choice and they depend exclusively on the amount wagered.

Software and games

Black Diamond Casino is mostly a gambling operator focusing on slot machines and Top Game provides all of them. Daytona Gold, Carnival of Venice, Glamour, Fruit Slot and Grave Grabbers have always been their best sellers and they sit proudly at the top of the list. These are five reel slot machines, which appeal to those who seek multiple winning combinations and hope to unlock wild and scatter symbols.

The software developer has a reputation for originality and the innovative games offered, somehow compensate the absence of a more inclusive collection. There are less than 100 titles in total and with slot machines representing 80%, table games and video poker players will be a bit put off. On the bright side, if you are hooked on classic three reel slot machines, you will have the opportunity of playing Russian Attack, Wild Sevens and Tropical Punch among other great games.

Table games might be less numerous but at least they are diverse and you won’t feel like playing the same game with different visuals. Royale and multi-hand blackjack are a great choice for those who don’t feel comfortable playing against real dealers and the same goes for the popular Electronic Roulette and Roulette Crystal games. Casino war, weed whacker and the ever popular keno game can be also enjoyed in this format, yet all the games need to be downloaded prior to playing them.

If you want to make the transition to live dealer games, then be prepared to settle for a handful of games, as 5 are currently available. Only the classic versions of roulette, blackjack and baccarat will pit you against human opponents, but the experience promises to be memorable. The same undersized collection of video poker games will be a source of disappointment for those who were hoping for at least 10 different types of titles belonging to this genre.

Pros and Cons for playing at Black Diamond Casino

Black Diamond Casino is an excellent choice for those who love playing slot machines, but a less inspired decision for fans of video poker and table games. None of them are available in instant play and you will have to download content before playing on virtual currency or real money.

Players from Israel and Moldova are denied service and Americans are still not welcomed here with open arms. Unfortunately for those who make often deposits and withdrawals, they will be charge a commission when cashing out funds using certain payment methods.

Contact methods

Customer support is currently offered exclusively in English and there is always someone at the other end of the wire to help you out. Telephone is only one of the solutions for solving pressing matters and it is slowly but surely losing ground to instant messaging.

There are also four distinct email addresses that players can rely upon if they want to take their time and formulate the questions.

Black Diamond Casino promotions and offers

No extra promos yet!

Withdrawal and deposit options

Black Diamond Casino will only allow players to cash out $35,000 per week, so it can take a bit to withdraw all the profits made as a result of winning a progressive jackpot. This is not exactly a major concern for regular players, who are happy to hear that deposits of $25 and cash outs of $50 are sufficient for performing these transactions. Pleasant surprises don’t stop here and a quick glance at the list of accepted payment methods will also bring a wide smile on their faces.

Visa, mastercard, amex, easy debit, e-check,bank wire, moneytransfers, paper check, ukash, eco, skrill, neteller, poli, paysafecard, inpay, sofort and webm can all be used safely. E-wallets are by far the most popular and used on a daily basis, whereas more exotic payment methods have fallen out of grace since US players were no longer allowed. They used to serve the purpose of evading legislation, but this is no longer necessary and they are simply names on the list.

Perhaps the most frustrating part is that a tiny commission of $10 is charged on select payment methods, which also have the nasty tendency of taking many days to complete transactions. These are the reminiscence of the time when US players used to wager here and for some odd reason Black Diamond Casino didn’t wave these commissions.

Black Diamond Casino has been using the SSL encryption technology since the very beginning and they are still working on improving security. Players don’t have to worry about the online casino breaking any law, because they are willing to go the whole 9 yards and even sacrifice potential profits for the sake of complying with existing legislation. They also take all the precautions necessary to make sure that their clients won’t have their funds stolen or personal information revealed.

Currencies
accepted:

CAD, EUR, AUD, ZAR, USD

All deposit
withdrawal
methods:

Visa, Mastercard, American Express, Poli, Bank Transfer, Ecocard, Neteller, Skrill (Moneybookers), WebMoney, Paysafecard, Entropay, Sofort, Ideal, Qiwi, eCheque

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
eCheque EUR 100 EUR 25 EUR 10 1 to 12 business days
Bank Transfer EUR 500 EUR 25 EUR 28.75 1 to 12 business days
Visa Unknown EUR 25 unknown uknown

Method

Min. withdrawal
EUR 100
Min. deposit
EUR 25
Withdrawal fee
EUR 10
Withdrawal processing time
1 to 12 business days
Min. withdrawal
EUR 500
Min. deposit
EUR 25
Withdrawal fee
EUR 28.75
Withdrawal processing time
1 to 12 business days
Min. withdrawal
EUR uknown
Min. deposit
EUR 25
Withdrawal fee
EUR unknown
Withdrawal processing time
uknown
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