Carat Casino

Gambling Judge score

5.99/10

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Important announcement: Carat Casino is blacklisted because of slow communications and response to player and affiliate requests. As a result, we can recommend you to play at 2WinBet, Bet3000 or Dafabet, some of our best rated bookmakers.

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Carat Casino welcome bonus and review

Carat Casino is an online gambling operator that screams luxury and tries to convince prospective customers that they will enjoy outstanding service. They have a lot of catch-up to do to close the gap separating them from industry leaders, but they have the backing of such a major operator. The company is owned and run by Unibet International and just as the parent group, it is licensed in Malta by the Lotteries and Gaming Authority.

Unibet has a reputation that precedes it and this comes in handy for a fledgling casino whose name sounds intriguing but is not well known worldwide. Another thing that Carat Casino did right was to sign up partnerships with a dozen software developers, to cover all angles. Microgaming, Net Entertainment, Jadestone Networks, AG Software, Gaming Technology Solutions, IGT, Evolution Gaming, Play’n Go, NYX Interactive, Thunderkick, Relax Gaming and Virtue Fusion provide them with games.

Not surprisingly, the direct consequence of working with so many software developers is that the online casino can now brag about more than 500 games. There are so many of them that it is easy to get lost, but they are cleverly divided based on genre as well as popularity. Playing the games in browser is the obvious choice, but sadly there is no possibility of downloading the games before playing.

Afghanistan, Australia, Denmark, Estonia, Ethiopia, France and other French territories, Hong Kong, Iran, Iraq, Italy, Jordan, Kuwait, North Korea, Pakistan, Philippines, Spain, Syria, Turkey, USA and other USA territories and Yemen are currently the excluded countries. Carat Casino doesn’t allow players from these jurisdictions to sign up for a real money account or apply for a bonus.

Carat Casino is hoping to replicate the performance of Unibet who started as a small gambling operator in Scandinavia and then gradually expanded beyond borders. So far they do everything right and follow the example of the parent company by the letter, being heavily geared towards the Scandinavian market. They offer customer support in Swedish, Finnish and Norwegian, while allowing players from these countries to deposit in their national currency. Instead of settling exclusively on Netent software, they chose to sign partnerships with other developers, which is a steep departure from the Unibet way.

The decision has paid off so far and their members are provided with a nice diversity of games, greatly exceeding the traditional options. They are also trying to add more games on the list of titles compatible with mobile devices and the release of a live casino is on the wish list.

Bonuses available for

Casino

Bonus
not available in
United States

Carat Casino bonuses and promotions

Speaking of which, the introductory package is regarded by many as ordinary, because €150 is not the kind of amount to convince every new members. The  40 times wagering requirements will also have a deterring effect on those who were hoping for a fast turnaround.

Some things don’t change though and slot machines remain the most effective solution for clearing the bonus as fast as possible. They have a 100% stake contribution and this explains why so many prefer them over table games or video poker. However, certain titles such as Hammer 2, Blood Suckers and Dead, Simsalabim or Alive only count for 20% and many progressive jackpot slots are even less effective.

Players will also receive five free spins when signing up and making the first deposit, something that only looks good on paper. In fact, many savvy gamblers will find this bonus rather insulting, due to the fact that five free spins are ridiculously low and will only allow them to get the general idea about how to play. It is actually easier to unlock free spins by participating in the numerous promotions available here, although they are usually restricted to certain slot machines.

Carat Casino is still expected to offer a loyalty scheme and if they walk in the footsteps of Unibet they have an excellent chance of keeping players entertained. They should also follow the example of the parent company by rewarding their members with bonuses whenever they refer their friends.

Software and games

Carat Casino has hundreds of slot machines and all of them count for clearing the bonus, with the aforementioned exceptions having a lower contribution. Assuming players are no longer bound to be restrictions imposed by the welcome package, they will have plenty of time to explore this impressive collection. Starburst, Gonzo’s Quest, Immortal Romance, Avalon II, Thunderstruck II, Wonky Wabbits were the most popular ones in 2014, but even better games were released this year.

Only a handful of these titles have a progressive jackpot and the vast majority of them are produced by Microgaming, therefore can be played on their Quickfire platform. There are no restrictions affecting players who prefer to stay mobile and you smartphones or tablets for this purpose, although many games are yet to be optimized. All the video poker games that can be played on desktop computers can be enjoyed in this fashion and Carat Casino promises to add more titles on the list.

There is even a section dedicated to other type of games, ranging from keno and bingo to scratch cards, which carry a slightly higher house edge. They have the downside of being less predictable, but at least players are not expected to have any previous experience or skill to emerge victorious. At the opposite end of the spectrum sit table games, with roulette, blackjack and baccarat are available in different formats but sadly there is no live casino section.

Pros and Cons for playing at Carat Casino

Carat Casino works with 12 software developers, which has resulted in an impressive variety of games, which are available in instant play and downloadable format. Unlimited withdrawals and the latest SSL encryption protocols will make the gambling product more appealing to highrollers and professionals.

On the downside, there are plenty of countries to be found on the list of restricted nations, including the U.S. Customer support is not available 24/7 and the list of payment methods can feel a bit restrictive, although they can be relied upon with large transactions and no fees are charged by Carat Casino.

Contact methods

Customer support is only available from 10 AM to 7 PM, which provides players with a relatively narrow window of opportunity to solve pressing matters. During these working hours, live support is available and toll-free numbers are also offered, while email works 24/7.

Don’t expect a reply within a matter of minutes and if you submit your questions after midnight, it is safer to assume that an answer will reach you at the early hours of the morning.

Live chat: Yes

English, Swedish, Norwegian

75 Bisazza Street, Sliema SLM 1640, Malta

Carat Casino promotions and offers

No extra promos yet!

Carat Casino withdrawal and deposit options

Carat Casino has recently removed the maximum cash out and at least in theory players will be able to withdraw all their profits at once. Obviously, those who are lucky enough as to strike it rich playing a progressive jackpot slots, will have to be a little more patient. Skrill, visa, mastercard, neteller, trustly and bank transfers are the accepted payment methods and they can be used by both beginners and highrollers.

€10 is the minimum accepted amount for both deposits and withdrawals and there is no commission charged for cashing out or funding the account. Players will be required to submit documents proving their identity when attempting to cash out profits for the first time. This is a one-time gig and from that point onward all transactions are performed automatically unless there are good reasons to suspect fraud.

At least in theory, players could randomly choose any of the aforesaid financial instruments, but they clearly prefer e-wallets and credit cards. They have always been the fastest and there is no reason to expect them to change anytime soon, especially with certain promotions rewarding those who use them. These are opportunities of adding up to 15% on top of regular deposits, by using these payment methods.

Carat Casino has the information collected from players and stored in secure locations, while abiding by the strict standards of the data protection act of Malta. Their license is also awarded by local authorities and just like Unibet, they go to great lengths to safeguard these transactions. The island has one of the strictest legislations when it comes to online gambling, so players who hope to enjoy a long and mutually beneficial partnership will be inclined to choose this casino.

The use of 128 SSL encryption protocols is aimed at minimizing risks, while convincing players that they are serious about what they do. All the games are tested by independent auditors, including the prestigious e-Commerce & Online Gaming Regulation & Assurance and Global Gaming Guidance Group. These seals are proudly and visibly displayed on the website, so those who want to sign up for a real money account will waive their worries goodbye.

Currencies
accepted:

EUR, NOK, SEK

All deposit
withdrawal
methods:

Visa, Mastercard, Skrill (Moneybookers), Paysafecard, Neteller, Trustly, Bank Transfer

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Trustly EUR 10 EUR 10 EUR 0 1-2 working days
Visa Unknown EUR 10 unknown unknown
Skrill (Moneybookers) Unknown EUR 10 unknown unknown

Method

Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
1-2 working days
Min. withdrawal
EUR unknown
Min. deposit
EUR 10
Withdrawal fee
EUR unknown
Withdrawal processing time
unknown
Min. withdrawal
EUR unknown
Min. deposit
EUR 10
Withdrawal fee
EUR unknown
Withdrawal processing time
unknown
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