Casino Loco

Gambling Judge score

5/10

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Casino Loco welcome bonus and review

The name of this online casino might sound familiar to many poker players, which is hardly a coincidence given the popularity of their poker network. Both companies are licensed and regulated by the authorities of Curaçao and are owned by Loco Online Entertainment, which has the headquarters in the same islands. Together, they have been around for decades and since 2005, they grew constantly, while making a giant leap forward in 2014 by switching to the MicroGaming Poker Network.

Casino Loco is the division that focuses almost exclusively on slot machines, table games and video poker. They are currently working with two software developers and games provided by Net Ent can be found in their own casino section. They are available in flash version but those who prefer to download content prior to playing can do that as well.

The website features bright colors and different shades of yellow and green are abundant, as the casino tries to make clear connections to Brazil. Casino Loco is very active in South America and the website is translated in Swedish and Spanish, in addition to English. Customer support is only available in the latter language, but the sign-up process is so straightforward, that players don’t need the assistance of a specialist to set up a real money account.

Recently the online casino has applied for a license in Malta, where it was issued one by the LGA. Customers from United States are still excluded but Casino Loco is anxiously waiting for legislation to shift, so they can accept Americans. All other players are invited to tag along and check out the string of bonuses and promotions, as there are no further restrictions applying.

Those who stumble on the Casino Loco website will quickly realize why the online casino decided to choose this name, as the homepage abounds in vibrant colors. They’ve got dozens of exciting messages and promotional banners that act as a call to arms for new and prospective customers. “More Loco in Everyday Life!” is their slogan and after one decade of existence, it is well-known among players.

Casino Loco bonuses and promotions

Casino Loco has an introductory package that consists of €150, while players are only expected to deposit to €100 take advantage of the maximum bonus. This is the result of their deposit being matched by 150% and the bonus is subject to 40 times wagering requirements. You can deposit as little as €20 and receive a bonus of €30, but it would defeat the purpose of maximizing the return on investment if you were to deposit only that much.

Argentina, Australia, Austria, Brazil, Canada, Colombia, Finland, Germany, The Netherlands, Norway, Portugal, Sweden and Switzerland residents can consider themselves lucky to receive these welcome bonuses. They will also collect 10 free spins that are supposed to be used on the Starburst video slot, one of the most popular currently available at Casino Loco. What makes these free spins special is that 10 of them will be awarded on a daily basis for 10 days in a row, until the entire amount has been extinguished.

The profits generated as a result of using the free spins can’t be cashed out, at least not before playing them through 40 times. This is in fact the standard imposed by Casino Loco for all its bonuses, so regardless of how much money you make as a result of cashing in on reload bonuses, make sure to clear the amount prior to withdrawing.

There will be new opportunities to consolidate your bankroll without taking that many chances, particularly if you are hooked on slot machines. Casino Loco had plenty of time to introduce a loyalty program or referral scheme, but for some odd reason they are yet to set up such a system.

Software and games

Casino Loco decided to make a bold move in 2014 and made the transition to Netent slot machines, while revamping the entire website. This was a turning point for their business, as they took advantage of the opportunity to introduce only slot machines that can be played on mobile devices. It goes without saying that you can play them in flash format on your computer, smartphone and desktop, without downloading.

Netent slot machines and other games for what that matters can be found in the section that goes by the name of Casino Gold. Meanwhile, those who prefer Microgaming slot machines, should explore the Casino Silver, where they can discover hundreds of such games. Classic slot machines with just three reels didn’t fall from grace and can be found next to the latest installments.

Netent Touch mobile playable games keep players busy on a daily basis, but it is the progressive jackpot games that can deliver that big prize. Mega Fortune, Hall of Gods and Arabian Nights are the best paying ones and all of them are pooled across the entire network. A similar strategy is applied to Microgaming slot machines so regardless of what type of progressive jackpot you are chasing, you will be competing for huge amounts with tens of thousands of customers.

The arena video poker is far less competitive, since there is an indissoluble link between the stakes wagered and the potential return on investment. The good news is that players can spin the reels of as many as 50 games at one time, thanks to the autoplay feature. It’s a shame that the otherwise popular scratch cards by Net Ent were not yet introduced, but in the foreseeable future it is reasonable to expect such an addition.

Despite the fact that Casino Loco enjoys the partnership of two fully fledged software developers, the selection of table games feels a bit restrictive. Playing them against real dealers allows the casino to save face and keep players happy, but if you want to compete with the random number generator, you will be disappointed. Everything revolves around classic games, such as roulette, blackjack and baccarat and there are not even too many varieties inspired by these titles.

Pros and Cons for playing at Casino Loco

Casino Loco has one of the best looking website of all online casinos and offer the vast majority of Netent and Microgaming games. There is clearly a discrepancy between slot machines on one hand and a combination of table games and video poker on the other.

Players can compete for both local progressive jackpots and those pooled across the network and all the games are compatible with mobile devices. The welcome bonuses are nothing spectacular but in line with the industry practice and the wagering requirements are easy to meet by those who play slot machines.

Highrollers and professional gamblers will be put off by the low limits for cash outs and even progressive jackpot winners can encounter problems when cashing out larger amounts. Regular customers will find the assortment of payment methods and short withdrawal times much to their liking.

Contact methods

Whenever customers require assistance, they can write an email as the service is available 24/7, or use the live chat and telephone during working hours. Their specialists are available starting at 11 AM and until 8 PM, which is a rather narrow window of opportunity.

They can offer educated advice in English, Swedish, Portuguese and Spanish while players from certain countries benefit from toll-free numbers.

Withdrawal and deposit options

Casino Loco is clearly an excellent place for beginners to wager, but they are trying to make the transition to be more inclusive. The first thing that needs to change is the maximum limit for cash outs, as currently highrollers are only allowed to withdraw €20,000. It makes no difference what payment method you use for this purpose as visa, mastercard, direct debit, paysafecard, skrill, neteller and bank transfers are all subject to the same limitations.

Even if players win the jackpot the day after its reset, they will have to wait for 50 consecutive months to cash out an amount of €1 million. It’s a lot of time and since progressive jackpots go far beyond this threshold, the limits clearly need to be lifted. Online casinos usually offer various advantages to VIP players, including the prerogative to withdraw larger amounts over shorter period of time.

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