Casino Luck

Gambling Judge score

4.99/10

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Important announcement: Casino Luck is blacklisted because of slow communications and response to player and affiliate requests. As a result, we can recommend you to play at William HillLsBet or Novibet, some of our best rated bookmakers.

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Casino Luck welcome bonus and review

No matter how skillful one might be, in the world of online gambling, luck is the most important if not the decisive factor. Casino Luck can be a good choice for those who don’t mind giving a new operator chance, since this gambling operator has only opened shop a couple of years ago. Fully aware of the fact that it needs to close the gap separating them from more established counterparts it offers a selection of games produced by IGT, Betsoft, iSoftBet, Play'n GO, Evolution Gaming, and Nyx Interactive.

Together, these software developers have developed more than 1000 games and only the best of them made their way to here. Slot machines reign supreme, but table games and video poker are making a strong comeback, with blackjack, baccarat than roulette playable in the live casino. It is Evolution Gaming that is responsible for running this area smoothly and they did a hell of a job by employing skillful and friendly dealers.

When things look too good to be true they usually are, but in this case only those who reside in the United States will be upset. This casino decided not to bend the rules, not even for expanding its customer base and chose to exclude these players. If the laws will change and online gambling will be once again legal in the US, then they will be welcomed with open arms.

Casino Luck was not launched in 2011, but this was the year when they reenter the market after a couple of years of inactivity. They applied and were issued a license by the authorities of Curaçao and also adding several new software developers on the list of those providing the games. They take responsible gambling very seriously and have a stellar program aimed at helping those who struggle with addiction.

Bonuses available for

Casino

Bonus
not available in
United States

Casino Luck bonuses and promotions

Casino Luck is willing to offer a bonus worth €150 and all players who deposit the same sum will have the funds credited to their accounts shortly after. This is just the first step down the road as they still need to meet the wagering requirements of 20 times the combined amount. Both the bonus and deposit need to be played through, so keep this in mind when deciding whether to go for the top bonus or settle for the smallest amount of €20.

The next decision that players need to make is what games to focus on and clearing the wagering requirements is easier if you’re a fan of slot machines. Casino Luck have plenty of titles to offer, so even those who are not necessarily field about the prospect of playing these games would be wise to give them a chance. What differentiates them from other titles is that they have a stake percentage contribution of 100%, five times better than classic video poker games.

Things can get even worse if you are hell-bent on playing only table games and more exotic titles, as they count for just 10%. One month should be plenty of time to clear the bonus, even if you opt in for the €150, but the challenge is real if you stick to table games. Casino Luck recommends players not to cash out funds until they are 100% certain that all the wagering requirements have been met. Attempting to withdraw money earlier will only result in the bonus and the resulting profits being forfeited.

Savvy punters will probably make the most of this welcome package, but even regular players should be able to convert some of the funds into cashable money. Assuming they don’t succeed at first, they shouldn’t lose confidence because Casino Luck also offers a reload bonus. The amount is even better and this time players can add a cool €200 to their existing bankroll. On the other hand, the deposit is going to be matched by 50% so they will have to make a financial commitment of €400.

Loyalty points are accumulated whenever real money actions are performed and players start earning them even as they tried to clear the bonus. Before you know it, you will have enough of them to convert them for real cash and currently the rate is 100 points for one dollar. The money is credited to the accounts of Casino Luck members instantly and no restrictions apply, so if they choose to withdraw them immediately, they can do it without penalties.

Casino Luck currently has enough players and a solid reputation that brings in more customers, but even so they could benefit from member spreading the news. They can do it by introducing a referral bonus, which at the time of writing is nonexistent. In conjunction with the loyalty program, it should help with customer retention and keep players hooked while expanding the customer base.

Occasional promotions award everything from free spins to bonuses and tokens that allow players to join exclusive tournaments. Furthermore, those who deposit using selected payment methods are going to collect an additional €150. This bonus is restricted to a handful of slot machines, but those that made the list are also the most popular ones, so there are no compromises to make. Gonzos Quest, Starbust and Jack and the Beanstalk all qualify for meeting the wagering requirements for this bonus.

Software and games

Casino Luck makes the paradox of choice self evident and this is the result of having so many software developers providing top quality games. It is difficult for beginners to make up their mind and many feel overwhelmed by all these selection of video slots. The decision is usually made between those carrying progressive jackpots and classic three reel slots, as they sit at the opposite end of the spectrum and appeal to a different audience.

Five reel slot machines are somewhere in the middle, as they combine the adrenaline rush of classic slots with more winning combinations. Playing them on mobile devices is not only convenient but also a treat for the eye as the games were optimized to run on smartphones and tablets. It is just as entertaining to play video games and in this case, your decision will be much easier, since there are no more than 20 titles to choose from.

It’s not like the selection of table games will overwhelm players, but at least they will have the option of choosing live dealer games. Evolution Gaming has been the software developer of choice for many casinos when it comes to providing the studios where professional dealers operate. Casino Luck decided to walk in the footsteps of all the casinos and there are no reasons to regret this decision as most players have migrated to these virtual casinos.

Pros and Cons for playing at Casino Luck

Casino Luck has an impressive variety of games and the recent of 2011 paid off, as the website is better looking and easier to navigate. All their titles are available in instant play and compatible with mobile devices, while proven fair by TST.

Customer support is available around-the-clock and professional, but in the absence of toll-free numbers, some clients will be disgruntled.

Contact methods

Customer support can be reached by typing a question in the live chat for or by writing an email. Unfortunately there are no toll-free numbers and no way to make a phone call for what that matters, despite the fact that their specialists work 24/7.

Live chat: Yes

English, Czech, German, Polish, Russian, Swedish, Norwegian, Italian

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Suite 10, Level 4, Portomaso Business Tower, Vjal Portomaso, St.Julians, STJ 4011, Malta

Casino Luck promotions and offers

No extra promos yet!

Withdrawal and deposit options

Casino Luck has a huge selection of payment methods including visa, mastercard, maestro, neteller, skrill, ecocard, dotpay, moneta, ukash, paysafecard, pugglepay, trustly, qiwi, entercash, euteller, online bank transfer, poli, przelewy24, poli, abaqoos, u/net, sofort, ekonto, webmoney, multibanco, teleingreso, eps, giropay, nordea, neosurf, dineromail, todito Card, Lobanet, epay.bg, trustpay and Bankj transfer.

Players can deposit an amount that exceeds €10 and cash out just as little, while the upper limits are set at €75,000 over the course of one month. It is enough to withdraw even progressive jackpots and highrollers have plenty of reasons to be thrilled with these terms and conditions. The time it takes to complete transactions ranges from as little as one day for electronic wallets, to an average of four days for credit cards and slightly more for bank transfers.

The operator did a fine job at rebranding in 2011 and also chose to introduce new security systems to stay up to date with the latest advancements of technology. They now have all the games RNG Certified, with Technical Systems Testing being the company in charge of supervising developers. The games are proven fair, so the house edge is in accord with reality and players can focus on playing the games without worrying about the prospect of getting scammed.

All these certifications are displayed clearly and Casino Luck doesn’t make any secret of using bank grade encryption protocols. The data transmitted by customers as well as the funds deposited and withdrawn are not going to be intercepted by wrongdoers. So far they managed to stay out of the woods in terms of security and all it takes is to maintain this track record to inspire confidence.

Currencies
accepted:

EUR, USD, GBP, CNY, CZK, DKK, NOK, SEK, PLN, RUB, ZAR, AUD, CAD, VEF, TRY, GEL, RON, MXN, NGN, BGN, HRK, HUF, PEN, CHF, KRW, ILS

All deposit
withdrawal
methods:

Visa, Mastercard, Maestro, FundSend, Neteller, Skrill (Moneybookers), Ecocard, Moneta, Paysafecard, Trustly, Qiwi, Entercash, Euteller, Dotpay, Bank Transfer, Poli, Przelewy24, Abaqoos, Sofort, eKonto, WebMoney, Multibanco, Teleingreso, EPS, Giropay, Nordea, Neosurf, DineroMail, Todito, Lobanet, ePay, TrustPay, Zimpler, Payforit

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Visa EUR 10 EUR 10 EUR 0 1 to 4 Working Days
Mastercard EUR 10 EUR 10 EUR 0 1 to 4 Working Days
Skrill (Moneybookers) EUR 10 EUR 10 EUR 0 0-24 h
Neteller EUR 10 EUR 10 EUR 0 0-24 h

Method

Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
1 to 4 Working Days
Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
1 to 4 Working Days
Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
0-24 h
Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
0-24 h
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