Casino Plex

Gambling Judge score

4.33/10

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Casino Plex welcome bonus and review

Casino Plex is coming strongly from behind and even though the gap it needs to close is pretty wide, it does all the right things in the correct succession. The applied for a license in Malta and made sure that they abide by the rules of this strict jurisdiction, even though this denies them the chance to tap into the immense potential of the US market. European customers represent 90% of their members and this is also the area in which the online casino runs most of these new promotions.

Casino Plex is a part of a wider network which goes by the name of E-play24 and since 2010 when it was founded, it became one of the leading players. The website was revamped several times and the software was updated to make the games available for instant play and compatible with mobile devices. On the other hand, the online casino didn’t opt for a different software developer and is still hooked to Playtech games.

Casino Plex applied and was granted a license by the prestigious Maltese and Gaming Authority, which is widely regarded as one of the best licensing authorities. They impose several restrictions to those who seek their approval but in return they project an image of confidence that new casinos require. While this gambling operator has been around for more than five years, it is still trying to make headway in the most competitive European markets.

The fact that so many countries are on the list of excluded nations is a major concern, but most Europeans will be allowed to wager here. American Samoa, Belgium, Bulgaria, Cyprus, Estonia, Guam, Israel, Netherlands Antilles, Northern Mariana Islands, Philippines, Puerto Rico, U.S. Virgin Islands, U.S.A, US Minor Outlying Islands, Spain, France, Hong Kong, Turkey, Cuba, Iran, Iraq, Libya, Sudan, Syria, Afghanistan, Estonia players are not accepted.

Bonuses available for

Casino

Bonus
not available in
United States

Casino Plex bonuses and promotions

Casino Plex is ready to double the first deposit up to a maximum of €500 but the bonus can also be awarded in currency equivalent. With so much money up for grabs, it comes as no surprise that prospective players are ready to take a leap of faith and make a sizable financial commitment. Depositing €500 requires some courage because there are not many gamblers out there who can afford to invest this much with a new online casino.

The sum itself is not the only problem, because players also need to be aware of the fact that the 50 times wagering requirements apply to the combined amount. This is significantly higher than the industry standard and other casinos who make a similar request will only demand players to spin the bonus through 50 times. If new Casino Plex members decide that the compromise is worth making, they should probably focus on slot machines and scratch card games as opposed to video poker and table games.

This is the right thing to do in the context of the aforesaid games having a vastly superior stake percentage contribution. Table games in general and roulette varieties in particular are going to demand far more patience and a longer period of time to perform the process of clearing the bonus. Casino Plex believes in second chances, at least when it comes to welcome bonuses and the initial package is actually divided into two different stages.

If players happen to lose the first deposit or if they dream of a larger bonus, they can add another $500 to their bankroll by following the same guidelines. Once again, Casino Plex will double the deposit so if you are willing to commit €1000, you will receive just as much. With so much money under their belt players will have no problem in making the transition to higher stakes and even compete at nosebleed limits.

Casino Plex is also a firm believer in loyalty programs and hopes that once players are convinced by their games, they won’t look elsewhere for casinos. The loyalty scheme revolves around the accumulation of comp points, which are earned at a rate of one point for each €10 wager. The conversion rate is similar but clearly benefits the house, as players will only receive one euro whenever they turn in 10 points.

As they claw their way to the top of the food chain and try to achieve VIP status, players can also add increments of €50 to their bankroll. The money is automatically credited to the accounts of those who recommend their friends to join the business and there is no limit to how many people one can refer. Furthermore, there are special bonuses of 50% the investment offered to those who use selected payment methods, particularly electronic wallets.

Software and games

Casino Plex chose not to take a leap of faith with new software developers and instead stuck to Playtech games, which also happen to be the most numerous ones. The leading software developer is powering hundreds of casinos worldwide, including all on the E-play24 network. They stay up-to-date with the latest trends and given the rising popularity of Marvel comics and its heroes, it was only natural for slots centered on these characters to be introduced.

Classic titles, such as Monty Python in Spamalot can also be found here and there are plenty of three reel slot machines waiting to be discovered. Far less video poker games are available, but at least both the classic Jacks or Better titles and the cool and innovative Mega Jacks are offered. Feel free to spend virtual currency or real cash spinning their wheels and check out the payout tables, to maximize your chances to emerge victorious in the long run.

Strategy is not only useful when playing video poker games, but particularly when tackling the challenges of table games. Baccarat, craps, Tequila Poker, casino hold 'em, and red dog are not available in the live casino section, so if you hope to compete against real dealers, choose between blackjack and roulette. The gaming library is not that diverse, but at least these classic versions are served by highly trained professionals who will make you feel like a celebrity.

Pros and Cons for playing at Casino Plex

Casino Plex works with a single software developer but Playtech is the biggest in this line of work and hundreds of titles are currently offered. Players can enjoy them in instant play mode or download the games prior to spinning the reels and they can even play live dealer games on mobile devices.

Customer support is outstanding and available round-the-clock, with live chat, toll-free numbers and email. Enterprise-level firewalls and the latest SSL encryption are in place to guarantee the safety of transactions and handling of private data while TST auditors keep an eye on the fairness of the games.

The only shortcoming is that players from United States are not welcomed here and the list of excluded countries is pretty long.

Contact methods

For any technical issues, as well as problems revolving around the sign-up process, new and existing members are advised to get in touch with the customer support team. Expect these specialists to be fluent in English and always friendly, whether you choose to get in touch with them over email, live chat or telephone.

They work 24/7 and keep all these channels of communications open all the time, so you won’t have to sacrifice quality of service for the sake of convenience.

Live chat: Yes

English, Russian, Hungarian

Tigne Place , Block 12 , Floor 1/5, Tigne Steet, Sliema SLM3173 Malta

Casino Plex promotions and offers

No extra promos yet!

Withdrawal and deposit options

Casino Plex is geared towards recreational players and that’s why the minimum deposit consists of only €10, while players are allowed to cash out at least €20. At the opposite end of the spectrum, highrollers and savvy players will be frustrated to hear that they can’t withdraw in excess of $10,000 per month. If they win a progressive jackpot or if their gambling patterns lead to a newfound wealth, they might have to wait for several years to cash out the entire amount.

Visa, Visa Electron, MasterCard Maestro, skrill, neteller, ideal, eco, entropay, paysafecard, Mycitadel, bank transfer, poli, giropay, instant banking, instadebit, debit, moneta.ru, qiwi wallet, yandex and ticket premium are the accepted payment methods. Not all of them are suitable for both deposits and withdrawals, so keep that in mind when making a decision.

Casino Plex has the advantage of offering only games developed by Playtech that are tested both in-house and by independent auditors. The conclusions are always favorable and the TST seal of approval adds another layer of security to an already trustworthy collection of games. Beating the house edge is never easy, but at least players don’t have to worry about the online casino trying to trick them.

Most of the threats actually come from online criminals who try to deceive customers or still there funds outright. Both these threats are contained by the use of the 128 SSL encryption protocol and Casino Plex has had a flawless track record over the five years of existence. Players who have any questions regarding the security protocols will be notified promptly by a specialized team, which is also in charge of overseeing the manner in which sensitive data is handled.

Currencies
accepted:

EUR, GBP, USD, DKK

All deposit
withdrawal
methods:

Visa, Mastercard, Diners Club, Neteller, Skrill (Moneybookers), Ideal, Entropay, Paysafecard, Citadel, Bank Transfer, Poli, Giropay, Instadebit, iDebit, Moneta, Qiwi, Yandex, Ticket Premium, Neosurf

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime

Method

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