Casinoval

Gambling Judge score

5/10

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Important announcement: Casinoval is blacklisted because of slow communications and response to player and affiliate requests. As a result, we can recommend you to play at Real Deal Bet, Super Lenny or Winmasters, some of our best rated bookmakers.

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Casinoval welcome bonus and review

In the world of online gambling it is not all about looks, yet it definitely helps to have a website that will capture the imagination of prospective customers. Casinoval invested a lot of money in design and has a layout that is intuitive, while keeping the number of advertising banners to the very minimum. Those who happen to stumble upon their homepage, will be encouraged to navigate the entire collection of games and make a deposit to cash in on the welcome bonus.

The casino decided to follow a slightly different path and many of its counterparts can apply for a license in Curaçao. Even so, they don’t allow players from United States to register and they can’t even bet virtual currency because it is impossible for them to set up an account. Meanwhile, they are one of the few online casinos still powered by Amuzi Gaming, one of the less known software developers that focuses mostly on slot machines.

Casinoval was among the first online gambling operators to shake hands with them and unlike other online casinos they didn’t switch sides. Players will discover games that they never knew existed and will have plenty of original titles to explore. The price they have to pay is diversity, because the entire collection of games consists of less than 100 titles.

Casinoval made a couple of odd choices but at least they dared to be different and their members can play truly unique games. The software developer offers fewer alternatives but is trustworthy and the games are proven fair by independent auditors. US-based customers are not allowed to wager here, but the list of excluded countries is relatively short and all those who don’t find themselves on the list are eligible for the bonuses.

Casinoval bonuses and promotions

Casinoval knows how to surprise customers and the same goes for the welcome package, which consists of the first deposit being matched by 400%. At the first glance, new members are in for a lot of money, but the online casino chose to impose a limitation of €100. Basically, you only need to commit €25 to cash in on the top bonus, but you won’t have a huge bankroll to make the transition to higher limits.

Meeting the wagering requirements for €100 is not that difficult and that’s why there are few players who choose to deposit the minimum amount of €10. The combined amount of deposit and bonus needs to be played through 30 times and once this vital step is completed, players will be allowed to cash out their profits. As long as you reside in a country where online gambling is legal, there will be nothing preventing you from cashing in on this bonus and the other promotions running live at Casinoval.

One of the offers that stand out from the crowd is the 100% cashback that Casinoval offers to all new customers during the first week. Immediately after setting up a real money account players should double their efforts and wager as much money as possible, because their losses are mitigated. Assuming things don’t go according to the plan and instead of winning you end up losing significant amounts, all your losses will be fully reimbursed.

A thing to keep in mind is that the refunded money is not free from wagering requirements and you will have to go through the same path as when receiving the welcome bonus. All the freebies that Casinoval currently offers are subject to the same play through demands and this includes the potential profits generated as a result of using free spins. The referral bonus is a new addition to their lineup of promotions and at the time of writing players can collect €50 when recommending their friends. The one who signs up using such a link also receives the bonus and this is not mutually exclusive with the welcome package.

Software and games

Casinoval took a leap of faith with an elusive software developer and this kind of gamble always has two potential outcomes. Players can fall in love with the games they offer including the exclusive Magical Fairies, Zulu King, Splendida Venezia, and American Wild slot machines. There are other games that fall into this category and those who have time and don’t care too much about the fact that the entire collection is undersized will have the time of their lives here.

Meanwhile, there are very few progressive jackpots and they are not pooled across a huge network, since Amuzi Gaming only powers a handful of casinos. That’s why, players will have to settle for lower amounts even when they strike the winning combination, especially if they win after the jackpot has been reset. This explains why so many decide to play slot machines or video poker, since the latter present them with the option of using strategy to improve their chances to win.

Just three types of video poker are currently available and they go by the name of Jacks or Better, 10s or Better, Bonus Poker and Jackpot Poker. In this case, the software developer decided to walk down the traveled paths and drew inspiration from the classic titles. The payout tables are clearly displayed, so if you want to learn more about the return on investment when playing these games as well as the most profitable wagers, make sure to check them out.

Table games fans are probably the ones that will feel the shortcomings of their casino choice teaming up with a minor software developer. There are just a couple of games to explore, with European and American roulette attracting most of the fans, followed by blackjack and classic baccarat games. You can’t compete against real dealers given the fact that there is no live casino section at Casinoval.

Pros and Cons for playing at Casino Luck

Casinoval scores high marks when it comes to originality and functionality as their games are great looking and truly unique. The casino is also very transparent and the payouts of all games are displayed, so players know exactly how high the house edge is.

There are plenty of slot machines, but fewer options for those who prefer to play video poker and table games, with no live casino section either. The partnership with Amuzi Gaming software blows hot and cold, as players have to sacrifice diversity in exchange of playing games that are not available elsewhere.

Customer support is professional and available 24/7, with members entitled to expect interactions with only native speakers. Players from United States are not allowed to wager here despite the fact that there are toll-free numbers located in the US. Another shortcoming is that despite being certified fair by BMM the link doesn’t lead to any certificate.

Contact methods

Customer support is offered by native English speakers and there are even specialists operating from United States. Despite the fact that Americans are not allowed to wager here, there are toll-free numbers based in the US, for those who prefer this type of assistance.

In goes bumper-to-bumper with the live chat system, a new addition to their collection of customer support services. As always, the first line of defense is the FAQ section, which is comprehensive and kept up to date.

Withdrawal and deposit options

Casinoval doesn’t have a limit for the maximum amount that players can cash out, which is great news for highrollers and those chasing progressive jackpots. Too bad that there are not that many slot machines carrying such prizes and only those who wager a lot of money can expect to win a similar amount. A minimum deposit of €10 and a cash out of at least €20 will appeal to beginners, who can use visa, local bank transfer, entropay, neteller, skrill, ecocard and ukash for deposits and withdrawals.

The online casino doesn’t charge any commission and there are no hidden fees, so if you see an amount subtracted, this is the result of your financial institution cashing in. The deposits are processed instantly, while withdrawals usually take between three and five banking days. Electronic wallets are the fastest and Casinoval only requires players to provide proof of identity when they make the first cash out.

Casinoval had to overcome a lot of adversity after choosing to team up with a less known software developer and many people raise their eyebrows in regard to the fairness of their games. That’s why they have the RNG Certified seal displayed visibly at the bottom of the homepage, which proves that they are in compliance with the BMM standards. This is only a pale consolation for those who enjoy playing table games and don’t have the option of competing against real dealers.

Most of the threats usually come from the outside and cyber criminals who might be tempted to steal the private information or funds of their customers, will run into the 128 bit SSL encryption. All transactions and exchanges of information are secured with this encryption and until now there were no breaches.

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