Chanz Casino

Gambling Judge score

4.6/10

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Important announcement: Chanz Casino is blacklisted because of slow communications and response to player and affiliate requests. As a result, we can recommend you to play at LSbetFavbet or Cloudbet, some of our best rated casinos.

Chanz Casino review and welcome bonuses

Chanz Casino was established in 2015 and is owned and operated by Dreambox Games. The casino is licensed and regulated by the Estonian Tax and Customs Board. This casino bills itself as the world’s first real money “Social Casino”. You can connect with friends, challenge friends and other players, and chat with others on your private Chanz wall.

The virtual casino is comprised mostly of slot games that load instantly in your browser and can be played for fun and for real money. Microgaming, NetEnt, Thunderkick, and AllWilds combine to bring customers loads of popular titles. There are also sports pools that you can join in on or you can create your own. Chanz Casino also has a card game called “Trick 13” which is a tricks-based game that is similar to Hearts and Bridge. The object is to win tricks in clubs and spades while avoiding taking tricks in hearts and diamonds.

Setting up an account is easy and takes less than a minute. Simply click on the “Register” link and you will just need to enter a bit of basic information as well as any promo codes you may have. There is a fair selection of instant deposit methods as well as a few popular betting currencies. Chanz Casino cannot accept players from Afghanistan, Algeria, American Samoa, Angola, Bahrein, Belgium, Cuba, Czech Republic, Denmark, Eritrea, Ethiopia, France, Germany, Guam, Hong Kong, Indonesia, Iraq, Iran, Italy, Jordan, Kuwait, Libya, Malaysia, Morocco, Marshall Islands, Mauritania, Mauritius, Norfolk Islands, North Korea, Northern Mariana Islands, Oman, Pakistan, Puerto Rico, Qatar, Rwanda, Saudi Arabia, Somalia, South Sudan, Spain, Sudan, Syria, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States of America (incl. overseas territories),Virgin Islands (US), Yemen, or other restricted jurisdictions as communicated by Chanz Casino from time to time. You must also remember to verify your account as soon as possible.

Bonuses available for

Casino

Bonus
not available in
United States

Customers can get up to €1,000 in bonus cash plus 100 free spins. This bonus is allotted in four stages and released over your first four deposits. The first bonus is the 100% Deposits Bonus and 25 Free Spins. When you make your first deposit, use the promo code “BONUS1” and you will get a 100% bonus up to €300 and 25 free spins on the Starburst slot game. When you make your second deposit, enter the promo code “BONUS2” and collect the 50% Welcome Bonus which will boost your deposit by 50% up to €200 plus give you 25 free spins on the Esqueleto Explosivo slot game.

If you enter the bonus code “BONUS3” when you make your third deposit then you will get a 25% bonus up to €300 and 25 free spins on the Aloha slot while entering the promo code “BONUS4” when you make your fourth deposit gets you a 200% cash bonus up to €200 plus 25 free spins on The Rift slot game. That’s a total of €1,000 in bonus cash and 100 free spins.

The minimum qualifying deposit amount is €20. In order to be able to cash out the bonus funds, you will need to wager the bonus amount 35 times within 30 days. For bonuses between 150% and 200%, players must wager the bonus amount 40 times and bonuses exceeding 200% must be rolled over 45 times. Only bets on slot games count towards the rollover. The free spins on sign up are only available to players from Norway, Sweden, and Finland. You will need to wager your deposit amount at least once before you can use your free spins. The good news is that any money won as a result of those free spins is credited as real money and is not subject to any wagering requirements. It’s yours to do with as you please.

You can also take part in “Races” in which you earn “distance” by playing selected slots. You race against other players and the winner wins 50 free spins. Second place gets 25, third gets 20, fourth earns 15, and fifth place wins 10 free spins.

There have also been several fully paid trips to exotic locations won through different promotions. There are currently trips to Los Angeles and Madrid up for grabs. Who knows what cities will be next. That’s not all. Chanz Casino has a weekly jackpot prize of €5,000 and there are various tournaments running all the time. You can also earn €25 for referring a friend.

Be sure to read the terms and conditions that apply to this 4-stage welcome bonus and the other promotions that are running at Chanz Casino. General terms and conditions also apply.

Website Layout and Interface

 

When you first arrive at Chanz Casino, you will immediately be asked to join. You can choose to join or you can simply scroll down to find a great selection of games that you can try for free. Not to focus too much on negatives but the website isn’t the easiest to navigate. You are met with a slideshow of promotions on one side of the page and a social chat window on the other. The middle features games that you have played, popular games, and fun games. You will find all of the slot games when you scroll down. If you are looking for a particular game then it might be best to just use the search box and type in the title.

As for the games themselves, there is a good selection that are provided by very reputable and trusted software providers. All of these titles have been tested for fairness and functionality and they are regularly audited by firms such as eCOGRA. Chanz Casino also uses the latest SSL encryption from Geo Trust so you can rest assured knowing that your private information remains private.

You can play your favorite games on your desktop or you can use Chanz Casino’s mobile platform which is equally as secure.

Pros and Cons

Players will like the fact that the games are all instant-play and are also available on mobile devices. The customer service team is standing by 24/7 and can be reached by live chat or email. They also have a presence on social media. The casino is licensed and regulated and all games are proven fair. Chanz Casino supports English, Estonian, Finnish, Norwegian, and Swedish language. You will be satisfied with the number of deposit methods. Some players might be drawn to the social aspect of this online casino. If you like to engage in chat while you play then you will like Chanz Casino.

As mentioned above, the site itself is not as well laid out as other online casinos. There is no FAQ section so you will have to contact support staff to have any questions answered. They don’t offer telephone support and there are quite a few restricted countries. While this casino might appeal to slot players, there is very little else. The selection of games is actually a little underwhelming. The so-called “Live Casino” consists of Roulette. One big letdown is that they only offer two options for withdrawing. What’s up with needing to have a code sent to your cell phone when you want to make a deposit?

Contact Options

Because there is no FAQ section, customers that have any questions or concerns will need to contact customer support.  Thankfully, the customer service team is available around the clock seven days per week.  You can get in touch with them by using the live chat function or you can email them at support@chanz.com.

Customers can also try using social media to connect with them at Facebook, Twitter or Instagram.  Unfortunately, Chanz Casino does not have a telephone contact number.  If you want to send mail by post you can write to their post address.

Live chat: Yes

English, Estonian, Finnish, Norwegian, Swedish, Dutch, Russian

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Lõõtsa 8, 11415 Tallinn, Estonia

Chanz Casino other promotions and offers

No extra promos yet!

Chanz Casino payment information

Currencies
accepted:

USD, EUR, CAD, NOK, SEK

All deposit
withdrawal
methods:

Visa, Mastercard, Skrill (Moneybookers), Ideal, Trustly, Euteller, Bank Transfer

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime

Method

There are several instant deposit methods available to customers at Chanz Casino. Visa, iDeal, EuTeller, Trustly, Skrill and bank transfers can be used. Cashing out your winnings is another story. There are just 2 ways to do this. You must use either Skrill or perform a bank transfer. This means that Skrill is the only means of performing both deposits and withdrawals.

You can make a deposit using almost any currency but your funds will be converted into your choice of Canadian dollars, Euros, Norwegian kroner, or Swedish kronor.

Conclusion

If you are a fan of video slots then this online casino should be to your liking. Especially if you appreciate the social aspect and the fact that there are so many free games including Trick 13. The bonuses and ongoing promotions are pretty good and all of the games are instant play on desktop or mobile platforms. There are definitely a lot of online casinos that offer a lot more selection of games but Chanz Casino still gives their customers a pretty good roster to choose from. A quick internet search shows a good overall customer satisfaction rate. Give them a go. We’re sure that you will enjoy the experience.

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