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Hello Casino www.hellocasino.com

Gambling Judge score

9.73/10

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Hello Casino review and bonuses

Hello Casino took the gambling industry by storm with its impressive lineup of games and better than average promotions. The casino also meets the high security standards imposed by the UK GC, the Malta Gaming Authority and the Swedish Gambling Authority. These are the three regulatory bodies that have licensed the casino, so it can lawfully provide games to its punters. The casino offers trusted games in an easy to use format and promotes responsible gambling while offering friendly and helpful support.

Bonuses available for

Casino

Bonus
not available in
United States

Live Casino

Bonus
not available in
United States

Games

Bonus
not available in
United States

Slots

Bonus
not available in
United States

The Hello Casino welcome bonus consists of a reward of up to £100, which represents the equivalent of the first deposit. Since the casino will double the first investment, new players are provided with the motivation to make a larger financial commitment. Recreational players and those who can only afford to deposit the minimum amount of £10 will still qualify for the bonus. Furthermore, all bonus recipients will also receive 25 free spins which can be used on the Gonzo’s Quest or Twin Spin Delux video slots.

Players are given the choice of cashing out their deposit even before the 35 times wagering requirements that apply to the combined amount have been met. However, those who choose to walk down this path will lose the bonus, as well as the profits generated by it. Each new player can only claim one Hello Casino welcome bonus and should meet the wagering requirements before applying for a new one. Bonus recipients have 30 days to do it and they can only bet the maximum amount of £5 over this period of time.

New members can only use the free spins at one of the two aforementioned slots, but they enjoy total freedom in choosing the other games. One thing to keep in mind is that slots and scratch cards have a better stake percentage contribution towards meeting the wagering requirements. By comparison, punters who choose to stick to video pokers and table games will have to spend more time playing to clear bonuses. Mobile devices can be used to play any of the games and meet the wagering requirements.

How to Get Started

The Hello Casino registration process will require players to share a little bit of personal information about themselves. During the first, step players are supposed to enter the complete name, the address and country of origin, as well as their gender. A phone number and a valid email address are required next and during the second step, players are tasked with choosing an unassigned username and a strong password.

In a matter of minutes, new players can complete the sign-up process and enjoy any of the games available on real and virtual currency. They also become eligible for bonuses and can choose one of the payment methods available to load their account for the first time. Bonus recipients, as well as players who initiate the first withdrawal are expected to verify their identity. This step is done at a later date by providing scanned images of the ID, the credit or debit card use and a utility bill.

What games can you play at Hello Casino

Hello Casino games are supplied by Blueprint Gaming, Evolution Gaming, Ezugi, Games Warehouse, Genesis Gaming, Leander Games, Lightning Box Games, Microgaming and Net Entertainment. The casino itself is powered by White Hat Gaming, a group that aggregates games from leading suppliers and delivers them in a friendly format. The upside of working with so many producers of casino games is that players are treated to an impressive lineup of games.

Hello Casino slots make up for nearly 3/4 of the games available, and they include classic three reel games and modern slots with five reels and hundreds of winning combinations. The Invisible Man, Dracula, Aliens, Jack and the Beanstalk and Creature from the Black Lagoon are some of the most popular games belonging to this genre. Microgaming and Net Entertainment supply most of the slots and they are the most important source of progressive jackpot slots at this casino. Arabian Nights, Hall of Gods, Mega Fortune and Mega Moolah are some of the potential millionaire makers offered here.

White Hat Gaming is a strong promoter of mobile-friendly games, so it comes as no surprise that Hello Casino slots can be played on smartphones and tablets. Devices powered by iOS, Android and Windows operating systems can be used to browse the website and play the games straight in the browser. There’s no need to download content and the casino doesn’t have a dedicated app. Mobile devices are perfect for browsing the extensive collection and players can even add games to the Favorites section.

Table games are grouped into two distinct sections, one of them dedicated to those played exclusively against the random number generator. The Hello Casino live area is where blackjack, baccarat and roulette can be played against real croupiers. Players can sit down at tables with low limits or try to fulfill their highroller ambitions, as live dealer tables have sensible stakes. The thing they have in common is the immersive atmosphere created by friendly dealers who make players feel right at home.

Website layout and interface

The Hello Casino website has a functional yet attractive layout for both desktop and mobile users. Players can find their games of choice with just a few clicks and they also have a search bar below the categories. The idea is to simplify navigation without turning a beautiful website into a collection of bland pages.

New players will probably appreciate the common grid formation, which is nowadays the rule at most of the modern casinos. It is refreshing to see that players can learn a great deal about the games by looking at the screenshots provided. Last but not least, the option of adding games to the Favorites section is useful.

Contact options

Hello Casino customer support is available via live chat, email and phone, with assistance being offered in several languages. Their specialists are fluent in English, Suomi, German, Swedish and Norwegian and work round-the-clock, so punters can get in touch with them at any hour of day or night.

Before initiating a conversation, they should consider the possibility of finding the answers themselves in the FAQ section.

Live chat: Yes

English, German, Finnish, Norwegian, Swedish

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85 St John Street, Valletta, VLT1165, Malta

Should you play at Hello Casino?

PROS
  • The best games and progressive jackpot slots from NetEnt and Microgaming
  • Great-looking and intuitive website with many special features
  • Generous welcome bonus spanning over several deposits
  • Licensed by four respectable regulatory bodies
CONS
  • Cash out limits of €5000 per day

Other promotions and offers at Hello Casino

The Hello Casino bonuses for new players go beyond the first deposit, as the next two investments are also match. Players who persevere and reload their account will have the amount matched by 50% without exceeding £250. There is even a third deposit bonus worth £150 and once again players receive 50% of the sum invested. On this particular occasion, they collect an additional bundle of 25 free spins which can be used on the Asgardian Stones or Bloodsuckers 2 video slots.

Throughout the week, Hello Casino promotions spice things up and keep players motivated from Monday to Sunday. Speaking of which, Sensational Sundays presents players with deposit bonuses that can be used to play any of the slots or table games available. Punters can start the week on a positive note thanks to the Easy Mondays promotion, which consists of a 25% match deposit bonus of up to £50. What makes this campaign special is that players have all their Monday deposits matched, so the bonus is recurrent.

The Hello Casino loyalty program isn’t exactly the most glamorous out there, but it gets the job done and preserves enthusiasm intact. That’s because players are rewarded with points each time they place a bet and these loyalty points keep coming. They can be converted for real cash and as players move up the ladder, the ratio at which comp points are earned, also improves. This loyalty scheme provides players with sufficient reasons to keep playing, although additional rewards for VIP players are needed.

Currencies and payment options

Currencies
accepted:

EUR, GBP, CAD, CHF, NOK, NZD, SEK

All deposit
withdrawal
methods:

Visa, Mastercard, Trustly, Giropay, Sofort, Paysafecard, Dotpay, Skrill (Moneybookers), Neteller, TrustPay, Qiwi, WebMoney, Yandex, Moneta, Bank Transfer

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime

Method

Hello Casino banking options are numerous, reliable and players are allowed to deposit and wager in EUR, GBP, NOK, SEK and USD. Visa and MasterCard debit and credit cards, e-wallet such as Skrill and Neteller, prepaid cards, as well as bank transfers are accepted. All deposits are performed instantly and the waiting time differs from one payment method to the other. Electronic wallets are the fastest, with money reaching the accounts in roughly 3 business days, while credit cards require up to five days.

Players should remember that all withdrawals are subject to a standard pending period of 48 hours which is longer than the industry average. This means that punters can change their mind and reverse the transaction up to two days after it was issued. It is not possible to withdraw in excess of €5000 per day or €50,000 per month, although progressive jackpot winners are not subject to these restrictions.

Conclusion

Hello Casino is a great looking gambling operator, licensed by four prestigious regulatory bodies and offering equally secure payment methods. Punters can expect to find all the best games from leading developers, with a balanced lineup of slots, table games and progressive jackpots.

They know how to make new players feel welcomed with generous bonuses and how to keep existing members happy through ongoing promotions and a loyalty program. The cash out limits can have a deterring effect on highrollers, while the long hold period on withdrawals are a nuisance that should be dealt with.

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