Island Casino

Gambling Judge score

4.32/10

just icon x on red circle United States flag Players from United States can play at Island Casino

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Important announcement: Island Casino is blacklisted because of slow communications and response to player and affiliate requests. As a result, we can recommend you to play at Expekt, Bwin or Tonybet, some of our best rated bookmakers.

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Island Casino welcome bonus and review

The prospect of getting stranded in the highly competitive world of online gambling is hardly attractive but despite its name, this is not what Island Casino is all about. The bookmaker is licensed and regulated in Costa Rica, which allows it to serve both customers from the United States and other countries. It offers sports betting opportunities, as well as casino games and the generous promotions running live apply to both genres.

Prospective customers will be thrilled to hear that Island Casino is not exactly a new operator with no ties to reputable casinos. In fact it enjoys an excellent reputation and has gained the approval of gambling authorities, thanks to its swift payments, reliable customer support and high payout ratios. In addition to sports betting, members can play casino games and compete in skill competitions that greatly reduce the role played by luck.

Use the approved depositing methods of welcome bonuses

New members are showered with bonuses and there are special ones aimed at those who use certain payment methods to make deposits and cash out funds. Neteller, cash transfers and person-to-person are shining examples of payment methods that can be used by customers from the United States. Bank wire transfers and certain credit cards also trigger bonuses that have the deposit matched by 10 to 20%.

The online casino software is provided by Digital Gaming Solutions, a software developer that excels when it comes to table games. Many of the titles available in brick-and-mortar casinos have been imported and tweaked to run both on desktop computers and a broad spectrum of mobile devices. The fact that they are also available in the live casino section is great news for those who are reluctant to make the transition from live gambling to games that have the outcome decided by the random number generator.

Standard and live bookmaker, classic and live casino

Island Casino has a reputation for fairness and the payout rates are comparable to the ones offered by brick-and-mortar casinos. The bookmaker stands out from the crowd thanks to its bonuses, but also the wagering methods available to existing and new clients. It is possible to bet over the phone and the minimal amount consists of $50, while those who prefer conventional betting can wager as little as $1.

The online casino has made several players rich since 2004 when it opened its gates and Island Casino frequently celebrates the success of the most successful customers. The payouts were significantly improved since the inception and it is now possible to cash out bigger amounts in a relatively short period of time. The customer friendly environment is what differentiates this online gambling operator from other ventures serving the American audience, with all complaints being promptly solved.

The only shortcoming is that client assistance is only available from 9 AM to midnight each day and it is heavily geared towards the US-based players. Outside these hours, members are supposed to send an email and patiently wait for the customer support specialist to get back to them with the answer they require. Under normal circumstances, the telephone and live chat support are preferred for the simple reason that they are faster, hence more convenient.

Bonuses available for

Sports

Bonus
not available in
United States

Bonuses and special campaigns

New Island Casino members can receive 50% of their first deposit, but they are not limited to the sports book section. Those who prefer to play online casino games will have their investment matched by the same percentage and the same goes for lottery players. All new members can earn 77 one dollar shots at some of the most popular Pick 3 and Pick 4 payouts and are also eligible for the lucky seven lottery bonus

The casino rebate program is another juicy little nugget that Island Casino is offering to its players, who get to choose between four different offers. The best return on investment is guaranteed by the 21% rebate which applies to the overall losses in casino games over the course of one month. The free payout bonus program has different benefits, with all cash outs being free of charge once per month.

There are other special bonuses that are supposed to keep Island Casino players at the edge of their seats, with the grand casino extra prize tournament being one of them. Members are competing for a share of the $100 prize pool and the money is awarded in cash, therefore free of any wagering requirements. The Grand Casino Free spins promotion makes players eligible for free spins Spirit of Inca Slots Game and they also enter the race for a massive jackpot.

There are exclusive poker promotions to choose from, with the rake back going all the way up to 27% and new depositors can participate in a new depositors freeroll. The 20% refer a friend promo is ongoing and those who have plenty of friends willing to join Island Casino can hope to have this percentage bumped.

Contact methods

The customer support is available on telephone, email and live chat and players are invited to get in touch with them regardless of the nature of their problem.

With most of the promotions and cashback deals requiring members to apply for a bonus, the live chat is the preferable solution.

Live chat: Yes

English

unknown

Withdrawal and deposit options

Island Casino allows US-based residents to wager, which explains why electronic wallets are the preferred payment methods. Skrill and Neteller are on the list and players will need to deposit and cash out at least $100, while certain fees apply depending on the amount withdrawn. Those who don’t have such an account and prefer to use Western Union or Money Gram should know that they will also need to deposit and withdraw a minimum of $100, with different fees and commissions being charged.

Instead of charging a fixed percentage of the amount, Island Casino will claim a sum that ranges between different values that are indissolubly linked to the cashout itself. In terms of celerity, electronic wallets are obviously the best choice for those who don’t have a lot of time to wait and hope to have the cash transferred out quickly.

Currencies
accepted:

USD, CAD, GBP, EUR

All deposit
withdrawal
methods:

Visa, Mastercard, , Bitcoin, Bank Transfer, Person to Person

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime

Method

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