The prospect of getting stranded in the highly competitive world of online gambling is hardly attractive but despite its name, this is not what Island Casino is all about. The bookmaker is licensed and regulated in Costa Rica, which allows it to serve both customers from the United States and other countries. It offers sports betting opportunities, as well as casino games and the generous promotions running live apply to both genres.
Prospective customers will be thrilled to hear that Island Casino is not exactly a new operator with no ties to reputable casinos. In fact it enjoys an excellent reputation and has gained the approval of gambling authorities, thanks to its swift payments, reliable customer support and high payout ratios. In addition to sports betting, members can play casino games and compete in skill competitions that greatly reduce the role played by luck.
You should also check our Island Casino sports review to find out more about Island Casino's sportsbook and promotions.
Use the approved depositing methods of welcome bonuses
New members are showered with bonuses and there are special ones aimed at those who use certain payment methods to make deposits and cash out funds. Neteller, cash transfers and person-to-person are shining examples of payment methods that can be used by customers from the United States. Bank wire transfers and certain credit cards also trigger bonuses that have the deposit matched by 10 to 20%.
The online casino software is provided by Digital Gaming Solutions, a software developer that excels when it comes to table games. Many of the titles available in brick-and-mortar casinos have been imported and tweaked to run both on desktop computers and a broad spectrum of mobile devices. The fact that they are also available in the live casino section is great news for those who are reluctant to make the transition from live gambling to games that have the outcome decided by the random number generator.
Standard and live bookmaker, classic and live casino
Island Casino has a reputation for fairness and the payout rates are comparable to the ones offered by brick-and-mortar casinos. The bookmaker stands out from the crowd thanks to its bonuses, but also the wagering methods available to existing and new clients. It is possible to bet over the phone and the minimal amount consists of $50, while those who prefer conventional betting can wager as little as $1.
The online casino has made several players rich since 2004 when it opened its gates and Island Casino frequently celebrates the success of the most successful customers. The payouts were significantly improved since the inception and it is now possible to cash out bigger amounts in a relatively short period of time. The customer friendly environment is what differentiates this online gambling operator from other ventures serving the American audience, with all complaints being promptly solved.
The only shortcoming is that client assistance is only available from 9 AM to midnight each day and it is heavily geared towards the US-based players. Outside these hours, members are supposed to send an email and patiently wait for the customer support specialist to get back to them with the answer they require. Under normal circumstances, the telephone and live chat support are preferred for the simple reason that they are faster, hence more convenient.