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ShadowBet

Gambling Judge score

5/10

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Important announcement: Shadowbet is blacklisted because of slow communications and response to player and affiliate requests. As a result, we can recommend you to play at NetbetB-bets or Fun88, some of our best rated casinos.

ShadowBet review and welcome bonuses

ShadowBet is a relatively new online casino that is licensed by the Malta Gaming Authority. Powered by leading software providers like NetEnt, Microgaming, and NexGen, this casino offers a huge selection of slots, table games, video poker and live dealer games to name a few. These games can be played right on the site and require no downloading. The site is very functional, easy on the eyes, and a breeze to navigate. Players can take advantage of a good number of bonuses including a welcome bonus that includes up to €1,200 in cash and a bunch of free spins.

It’s easy to open an account here and there are plenty of payment options available for instant deposits and fast withdrawals. Remember to complete the verification process after registering so that you won’t face any unnecessary delays when you withdraw. This process is quick and painless.

Bonuses available for

Casino

Bonus
not available in
United States

Welcome Package of €1,200 and 520 free spins

ShadowBet’s welcome bonus is a great deal. Customers are eligible for up to €1,200 in bonus money and 520 free spins (free spins have no wagering requirements!). The bonus money will be made available if you make three deposits. The first deposit will be matched up to €300. A 50% match bonus of up to €400 will be applied to your second deposit and a 25% match bonus up to €500 will be applied to the third deposit.

On top of the cash bonuses you will receive 10 free spins in 4 sets; the first set of 10 free spins right after the first deposit and a further 3 sets of 10 free spins during 3 following weekends. You will get the chance to keep receiving free spins for 4 following weekends if you make the second deposit of at least €10 and wager it at least once. If you want to take advantage of this offer then you need to know that the money you have deposited and reload bonuses need to be wagered at least 35 times before the funds can be withdrawn or played on other products. The welcome bonus offer is valid for 30 from your registration date. Check the Welcome Bonus terms and conditions for all the details.

Every Tuesday you can get in on the “Bet you can’t lose” promotion in which ShadowBet selects a game like Roulette or blackjack and refunds up to €5 if you lose the first bet. So, if you bust on your first hand of blackjack then you will get your bet back up to €5. The same goes if your first Roulette spin doesn’t go your way. The refund will be credited to your bonus account and will be treated as bonus money which means you need to wager it at least 35 times before you can withdraw it.

Every Wednesday, ShadowBet gets the party started with Happy Hour. Customers are given 10 free spins if they have made a deposit of €10 or more in the previous week. The free spins must be used on Wednesday between 15:00 and 17:00. Any winnings from the free spins are subject to a 35X rollover.

Aside from the bonuses, ShadowBet awards random prizes each time you “Level Up”. It’s essentially a program that rewards customers for playing. Player gain progress points each time they place a bet. Once they have made enough progress they “Level Up” to a higher rank and become eligible for prizes such as free spins, cash, smartphones, and even free trips.

Website Layout and Interface

The website is nothing special to look at but it is functional, easy to get around, available on mobile devices, and SSL secured. When you click on “Games” on the left side of the screen you will be shown some of the most popular titles and latest releases. Links to specific genres such as slots, table games, live casino, and others are prominently displayed at the top of the page. The live chat icon is always sitting in the bottom left-hand corner of your screen if you need to contact customer support who can assist you in English, German, Polish, and Austrian. By the way, you can set the site to appear in English, German, Austrian, Swedish, Norwegian, Finnish, and Polish.

The featured games are products of some of the top software developers in the world. Microgaming, NetEnt, Betsoft, Play’n’Go, Scientific Games and NextGen Gaming combine to give customers a very healthy selection of titles to choose from. Popular slot games include Dead or Alive, Gorilla Go Wild, and Immortal Romance as well as progressive slot games like Mega Moolah and Mega Fortune.

The usual selection of blackjack, Roulette, and Baccarat are available in the table games section and there are dozens of video poker titles. Players can also test their luck at bingo, scratch cards, arcade games, and with live dealer games.

Pros and Cons for playing at ShadowBet

ShadowBet doesn’t seem to be lacking anything obvious but, at the same time, it is definitely nothing out of the ordinary. The usual array of gaming options is available here and the games load quickly, run smoothly, and are played right on the site. They are RNG certified so you can be assured that they are fair. Most titles can be tested using play money so you can see if you like them without risking real cash. It should be stated again that this site is very easy to navigate. Even the most computer-illiterate Luddite won’t have any trouble getting around.

There are a few areas that could be improved on. For starters, the customer support team is only there during regular office hours. This means that they are not always available. Customers that have issues outside of these hours can click on the live chat icon and leave a message. This can be very frustrating especially seeing that there is no FAQ section to refer to.

The free spins and other bonuses are definitely appealing and the wagering requirements that apply to them are quite attractive when you compare them to other casino bonuses. Before you claim the welcome bonus you need to be reminded that both your deposit and the bonus funds must be wagered 35 times before you can withdraw. The free spins have no wagering requirements but are available for only the next games: Attraction, Lights, Pyramid, Quest for Immortality and Starbust. Make sure you read and understand the bonus terms and conditions so you don’t get any nasty surprises.

Another thing that could be improved is the selection of payment options. Visa credit card holders and those with Neteller accounts are able to process deposits and withdrawals. There are other payment methods available but customers will find that they either only allow deposits or withdrawals but not both. This means that some customers need to have two payment processors. The fees on withdrawals are also relatively steep.

ShadowBet Contact Options

There are a few ways to contact ShadowBet. The emails always will get replies in a matter of a few hours at most while the live chat is available from 8:00-20:00 CET during weekdays and 10:00-18:00 CET during weekends. If you need help during that time you can click on the live chat icon that is located in the bottom left corner of your screen. You can also try emailing them at crew@shadowbet.com or sending snail mail to Damigur Holdings Limited, Fino Buildings, Notabile Road, Mriehel BKR 3000, Malta.

ShadowBet also has a Facebook page that is bound to get bigger day by day.

Live chat: Yes

English, German, Swedish, Norwegian, Finnish, Polish

-

Fino Buldings, Notabile Road, Mriehel BKR 3000, Malta

ShadowBet deposit and withdrawal options

Currencies
accepted:

EUR, USD, GBP, NOK, SEK, DKK, PLN, TRY

All deposit
withdrawal
methods:

Visa, Mastercard, Skrill (Moneybookers), Neteller, Euteller, Bank Transfer

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Visa EUR 10 EUR 10 2.5%1-3 banking days
Mastercard Unknown EUR 10 N/AN/A
Skrill (Moneybookers) EUR 20 EUR 10 EUR 2.5Instant
Neteller EUR 20 EUR 10 EUR 2.5Instant
Euteller Unknown EUR 10 N/AN/A
Bank Transfer EUR 20 Unknown EUR 2.51-3 banking days

Method

Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 2.5%
Withdrawal processing time
1-3 banking days
Min. withdrawal
EUR N/A
Min. deposit
EUR 10
Withdrawal fee
EUR N/A
Withdrawal processing time
N/A
Min. withdrawal
EUR 20
Min. deposit
EUR 10
Withdrawal fee
EUR 2.5
Withdrawal processing time
Instant
Min. withdrawal
EUR 20
Min. deposit
EUR 10
Withdrawal fee
EUR 2.5
Withdrawal processing time
Instant
Min. withdrawal
EUR N/A
Min. deposit
EUR 10
Withdrawal fee
EUR N/A
Withdrawal processing time
N/A
Min. withdrawal
EUR 20
Min. deposit
EUR N/A
Withdrawal fee
EUR 2.5
Withdrawal processing time
1-3 banking days

One nice thing that this online casino has to offer is a good selection of betting currency options.  ustomers can bet using Denmark kroner, Euros, British pounds sterling, Norwegian kroner, Polish zlotys, Swedish kronor, Turkish Lira, and US dollars.

When it comes to payment options, ShadowBet’s choices are quite limited when compared to other online casinos but they still offer a solid selection. Punters can make deposits using Visa or Mastercard, PaySafeCard, Neteller, and Euteller. All of these methods are instant and ShadowBet does not charge any fees. The minimum deposit amount is £10 and the maximum is as much as £5,000 depending on the payment method.

You can withdraw between £10 and £5,000 using Visa, £20 to £5,000 with Skrill, £20 to £5,000 with a bank transfer, £20 to £5,000 using Neteller, and £20 to £200 if you use PaySafeCard. Skrill, Neteller, and PaySafeCard withdrawals are instant while Visa and bank transfers take up to 3 days. All withdrawals are subject to fees.

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