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Betgun

Gambling Judge score

4.5/10

just icon x on red circle United States flag Players from United States can't register at Betgun

just icon x on red circle United States flag There are no bonuses available from this site

See other sites for players from United States!

BetGun welcome bonus and review

Important announcement: Betgun is now closed and not accepting new players. As a result, we can recommend you to play at Winmasters, Netbet or 888, some of our best rated casinos.

OR

Check out the best bookmakers, tennis betting offers or mobile betting apps for your country!

Online gambling operators can be divided in two big categories, depending on whether they serve customers from the US or not. Most of them choose not to complicate their existence with trying to find a way around the existing legislation which clearly prohibits Americans from playing over the Internet. Others don’t mind going the extra mile in an attempt of tapping into the immense potential of this market and Betgun is a shining example of bookmaker that succeeded.

In order to allow these players to enjoy the full spectrum of gambling products they offer, they had to find ways of introducing payment methods that work with US customers. This has a two-pronged effect, on one hand making it easy for Americans to gamble, on the other they increase the time necessary for transactions to be processed. Some of their members might find these delays frustrating, but in the great scheme of things it is a small price to pay for the opportunity of expanding the customer base.

The company chose to set it headquarters in Costa Rica, which is a popular location for online casino operators and bookmakers alike. Contrary to popular belief, the legislation here is pretty tough and issues such as security of funds and handling of personal data are taken seriously. Betgun doesn’t mind all that, as they are enjoying a great reputation and have plenty of reasons to maintain it, so the implementation of security protocols came naturally to them. They are also a part of the Internet Betting Group which runs several other online casinos and poker rooms.

Bonuses available for

Sports

Bonus
not available in
United States

Software, features and services

Betgun strives to become an international operator and this is something that shows even in their promotions and bonuses. In addition to the welcome package which is standard for all new members, they run various campaigns aimed at celebrating sports competitions popular in various parts of the globe. American sports enjoy ample coverage but major European football leagues spend just as much time in the spotlight and the corresponding promotions are comparable.

Wagering requirements are not particularly difficult to meet and the fledgling loyalty scheme shows a lot of promise. Right now, it is not 100% certain how the accumulation of comp points will help players climb the ladder and which is the best path to choose to attain VIP status. What is certain is that all real money actions will point members into this direction and the most perseverant ones are guaranteed to enjoy all these privileges at some point.

Betgun has a surprisingly good looking website and the explanation consists in the fact that it had the advantage of working exclusively with the latest technologies. The software developers design a live betting module that outstrips most competitors in every imaginable way and provides players with the impetus to bet in real-time. It runs smoothly on mobile devices and both the odds and the corresponding information are updated quickly, to benefit those who wager live.

Betting slips that include more than a handful of events are highly responsive and players are suggested different combinations of games and proven systems. The design is beautiful and the website has a version for smartphones and tablets, which looks just as great and loads quickly. It is easy to navigate all the pages and players won’t run into insurmountable obstacles when making the transition to casino games or poker. Betgun stays consistent in its choice of colors and the design is original and functional.

Everything is user-friendly and the interface is also customizable to some extent, so savvy punters can tailor it according to their expectations. Players from the United States will obviously prefer the odds to be displayed in American version, with other punters getting to choose between the European and UK formats. The limits for maximum payouts are higher than the industry average, with players who bet a lot of money or get very lucky, expected to win a maximum of €25,000.

Customer service, banking and currencies

With customers from United States being allowed to play casino games, or bet on sports at Betgun, it comes as no surprise that all American sports are covered. Furthermore, the US dollar represents the main currency for deposits, although there are no restrictions for Europeans who can choose between the euro and British pound. The bonuses are paid in currency equivalent at the same rate, so nothing is lost in the process by those who prefer to deposit in their national legal tender.

The wagering requirements associated to these bonuses differ slightly, but only because a conversion is made from one currency to the other. Except for that, players will have to turn over the same amounts and bonuses can only be cashed out or transferred after the requirements have been met. On the bright side, money that is not subject to such demands can be transferred using the unified wallet, instead of players being supposed to make new deposits.

Whenever they feel the need of crediting their account with real cash, players can use Visa, MasterCard, Maestro and Diners. These are the four credit cards suitable for deposits and cash outs, but it is important to mention that Betgun charges a commission for using these payment methods. Electronic wallets are the alternative but they are also going to incur a small commission, so players need to factor this in.

The reason for why fees are charged is to compensate the expenses caused by using payment methods that would allow American customers to safely transfer their funds to and from the online account. The limits for deposits and withdrawals are extremely low, but it would defeat the purpose to cash out often. The right thing to do is to operate withdrawals once per month while focusing on the payment method that has the smallest commission. The customer service can help you find the perfect solution and they are reachable 24/7 over live chat and email, as telephone support is not available for the moment.

Pros and Cons for playing at Betgun

The welcome package is underwhelming and one would have to have really low expectations to settle for €35 while depositing €105. On the other hand it is easy to meet the wagering requirements and combining several events also helps, so there are both pros and cons to factor in.

Betgun doesn’t offer live betting and no options for watching the games live which is obviously a shortcoming, while the average odds revolve around the value of 1.91. This is decent value but not enough to keep players happy in the long run and the fact that only the basic sports are on the offer also has the potential of alienating customers.

Contact methods

The customer support is friendly and the ones who need assistance can rely on specialists that are fluent in English and always available. The problem is that it is only possible to get in touch with them using the email and live chat feature, with no telephone number and no presence whatsoever on social media. By far the most effective way of solving problems quickly is by typing a message in the live chat.

Live chat: Yes

English, German, Polish, French, Russian

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Internet Betting Group S.A., San Jose, Costa Rica

Betgun promotions and offers

No extra promotions yet!

Betgun withdrawal and deposit options

To deposit and cash out funds at Betgun members can use Visa, MasterCard, Maestro and Diners club but transactions with credit cards are charged. On the bright side, it is possible to cash out €20 or more using all these credit cards and several electronic wallets, including Skrill and receive the funds in less than four working days. The limits for deposits are even lower and as little as two Euros can be transferred using any of the payment methods, so beginners will not have to make a significant financial commitment.

Currencies
accepted:

USD, EUR, GBP, PLN

All deposit
withdrawal
methods:

Visa, Mastercard, Maestro, Bank Transfer, Skrill (Moneybookers), Ukash, Diners Club

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Bank Transfer EUR 15 EUR 15 EUR 01-4 days
Skrill (Moneybookers) EUR 20 EUR 2 EUR 024 hours

Method

Min. withdrawal
EUR 15
Min. deposit
EUR 15
Withdrawal fee
EUR 0
Withdrawal processing time
1-4 days
Min. withdrawal
EUR 20
Min. deposit
EUR 2
Withdrawal fee
EUR 0
Withdrawal processing time
24 hours
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