This article is the personal opinion of Tom Hawks. Updated: July 16 2018. Only players aged 18+ allowed. Gamble responsibly. If you are unable to do so, please try to get help: BeGambleAware.org
Bet365 is in my opinion, one of the world’s biggest sports betting company. Having an account with them is really important to me. Here’s the story of how I registered for my Bet365 account, what terms you need to pay attention to when you sign up with Bet365, and how to enjoy sports betting for many years to come.
Bet365 is primarily a bookmaker, with a comprehensive selection of sports, plenty of betting market and competitive odds. They do run an online casino and have a successful poker room, so they offer the complete package. I had the chance to experience all their gambling options and use the account to switch from one type of entertainment to the other. Registering an account is the first and most important step, as only active members can enjoy their services.
18+ Only. T&Cs apply
I am from UK, and Bet365 seemed happy to have me. The sign up process is no different for players in Britain than anywhere else across the globe. To open a Bet365 UK account (or any Bet365 new account for that matter) you need to click on the “join now” button in the top left-hand corner of the screen.
A pop-up appeared for me, requiring me to fill out the Bet365 registration form. It asked for the basics, such as my country of residence, my name, e-mail, phone number and address. Once I’ve done this, I needed to verify my account (which we’ll come to shortly) and I was good to go.
I began by logging into my Bet365 account
After I have decided to create a Bet365 account and successfully done so, I needed to sign into it. The Bet365 login page is where everybody can do that, in the upper right-hand corner of the lobby (homepage), right above the Bet365 join now button. Remembering your username and password should be a doddle, but I sometimes struggle to remember them. They should still be fresh in your head. After entering my Bet365 password and username, I am signed in.
From there, I am be able to amend my personal details, deposit into my account (which I did straight away), as well as obtained customer support and claimed bonuses and promotions.
Signing up directly from your mobile is as easy
Bet365 is one of the leading mobile sportsbooks, too. If you don’t think you’ll get much mileage out of playing on your laptop, why not create a Bet365 mobile account? The process to set up Bet365 accounts on your mobile is the same (in theory) as getting started on your computer, but I simply used my previously created account, from my desktop. By using the Bet365 open account option from the mobile (the aforementioned “join now” button) I suppose you can create an account in the manner we’ve already discussed. The mobile account allows you to play games on the go, and you can get into it just as easily as your standard account, via the Bet365 login page.
Using my Bet365 account abroad
Bet365 is a global company, and that means that they accept players from many countries across the globe (although admittedly, not all of them). Provided you are trying to access your Bet365 account in one of the accepted countries, you should be able to log-in and play. If you are outside of those countries, you may not be able to access the website at all (some countries demand that their ISPs block access to Bet365) or may have your Bet365 account restricted or your account limited, so that you can bet on sports but not casino games.
If you happen to be on holiday in a country which doesn’t feature in the list mentioned above, you should be able to access your Bet365 account, or use the join now link to create an account; with “should” being the operative word here. But your best bet is to simple ask the Bet365 support before travelling, just to be safe you’ll be able to play from your travelling country.
Things to consider when signing up at Bet365
As fun as it is to play at Bet365, they are immensely strict when it comes to their terms and conditions. That isn’t surprising considering that they are one of the most popular sportsbooks on the net. The list may seem tedious, but below you will find a host of common issues which you may encounter when playing at Bet365. Reading through the list is recommended, so you can avoid any surprises later down the line. These terms might change after writing this article so reading them before creating your account is recommended.
Account verification: how I got the all-important 4-digit security code
Bet365 takes verification very seriously. For the sportsbook to ensure that you are how you say you are (and that nobody else is posing as you) you must choose a 4-digit security code upon completion of the Bet365 registration process. It is vitally important that you remember this code, and you will need it when you contact customer support or need to verify your identity in other ways. I saved it in my computer for future usage. It is possible to reset this code, but you will be asked an array of questions by the support team (which you filled in when you decided to create a Bet365 account) to reset your security code. Remembering your code will save you a whole bunch of hassle down the line.
Forgetting your Bet365 password? For me, that wasn't an issue…
From time to time, people forget their usernames and/or passwords. Don’t feel bad, it happens to us all. When it happened to me, I remember I needed my Bet365 4 digit security code to reset my Bet365 login password. Login problems are a part of life, but by using the service provided (or contacting customer support), you can rapidly reset your password and your new one will be sent to your Bet365 e-mail address – the one you gave them on your sign-up form.
There may be a simpler solution, though. Rather than going through the process of changing your Bet365 login information, why not check your e-mail? When you created your account, you will have confirmed and verified your account via e-mail (again, more on that in just a second). Provided you haven’t deleted all your e-mails, you may still have the Bet365 login data in that e-mail. This would save you a world of trouble.
Continuous attempts to get into your account via the Bet365 login page could see your account temporarily blocked. When that happens, you really need to contact customer support and provide them with your 4-digit security code to rectify the problem. A good rule of thumb is if you’ve tried to get into your account twice (unsuccessfully) contact customer support before trying again.
How I verified my new Bet365 account
Should you encounter problems early on in your time at Bet365, the most likely reason is that you haven’t verified your account. I wasn’t able to withdraw any winnings (for example) until I have done this. My Bet365 account verification was done by uploading documents to authenticate myidentity. It is best to do this as early as possible, once you decide to register at Bet365. The procedure for verifying the identity is known as the KYC (Know Your Customer) Procedure.
I was asked to provide two copies of either their passport, driving license or national ID card via e-mail. You can’t scan and send in two copies of the same thing, so you must send Bet365 two of the three approved forms of identification mentioned above. You might get a verification code in the post, which you can enter into the Postal Verification section of the sportsbook to verify your account.
That awkward moment when your Bet365 account is “under review”
Some players complained that their Bet365 account was under review. There are many reasons why this may be the case. The Bet365 team may suspect that you are underage, or that your account may be being used by someone other than yourself. They may also suspect that you are using the account for money laundering, or other offences. These are valid reasons to see your account under review. If you’ve done nothing wrong, this simple procedure will be over as soon as you contact customer services and provide them with the information they require. Bet365 account review procedures are well documented in the Bet365 terms and conditions, and it is worth having a read of them.
How I keep my account healthy, not limited or banned
Sometimes, players may find their activities restricted or limited when playing at Bet365. Again, this is usually because something (probably your own activity) has been flagged. This wasn’t the case for me, but this can be possible with any online bookmaker. The type of limitations you encounter can vary from not being able to deposit (perhaps your deposit limit has been reached), to not being able to withdraw (maybe you haven’t fulfilled your wagering requirements), to being shut out completely (termination of your account). Contacting customer support is always recommended if you find your account has been restricted in any way. In most cases, there is a simple enough explanation and remedy to the matter.
Another explanation for a limited or restricted account is that you have left it dormant. If you haven’t signed in for a while (365 days without activity) then your account is considered dormant. Bet365 will possibly try to notify you about this. If a few days pass after the notification and your account hasn’t seen any activity, the online bookie may actually charge a monthly admin fee for the dormant account. Players can reactivate their account by depositing and placing a bet. This sounds like pretty shady stuff but it isn’t out of line with practices at other sportsbooks.
Can I self exclude or close my Bet365 account?
Bet365 (like most major sportsbooks) allows players to self-exclude themselves if they wish. If you think you may have a gambling problem, or simply want to take some time away, you can put a temporary block on your Bet365 account. This will see you unable to get beyond the Bet365 login page during this period, and under no exception will Bet365 allow you back in until that time period has elapsed. I am a responsible player and never bet too big, I never had that problem. But if you think you are betting with money you can’t afford, you could self-exclude for a while, to cool off.
Closing your account must be done with extreme caution. Any player is permitted to close their account of their own free will. Closing your Bet365 account is irreversible, though. Once a player has chosen to close their Bet365 account, they will never again be able to reactivate it, nor will they be able to create a new account or register at Bet365 again. Closing your account must only be done with careful consideration and must not be done hastily.
Editing my Bet365 account details
There are things you can do and things you can’t do with your Bet365 account. I noticed you can easily change any of the personal information you have provided, but changing my username was near enough impossible. Once it has been selected, you will in all likelihood be stuck with it. Passwords can be changed, but usernames are pretty much fixed. There is a small chance that perhaps customer support may be able to assist you in doing that, but I couldn’t really get a clear answer out of them one way or the other.
2 things I never do to my account
Most of what I mentioned above is pretty simplistic stuff. Remember your password, verify your identity, and so on. These are common issues after all. You could probably get by without remembering the information mentioned above as it is rather self-explanatory. However, there are a few things which you should never do if you want to play at Bet 365. I always keep away from them, too.
Under no circumstances are you allowed to create multiple Bet365 accounts. This won’t be permitted, which kind of goes back to what we said earlier about being sure that you really want to close your account down.
At the same time, I have heard rumours of people saying they will “sell” their verified Bet365 accounts. This is total nonsense. Bet365 accounts are linked to your payment methods, and any activity which is done on your account is done in your name. Selling your Bet365 account would constitute fraud, and potentially even money laundering. You could end up with a far more severe penalty than just having your account closed.
Did you learn from my experience? Start playing with Bet365
Now that you know everything I’ve done with my Bet365 account, it’s now your turn. You’ll need first to pop into your account and select a banking option to deposit. Once a deposit has been made, you can start wagering on your favourite sports events (from the lobby) or pop into the casino, bingo, poker or Vegas sites to get going.
Bonuses, promotions and VIP deals for Bet365 players
Players are also entitled to claim numerous promotions and bonuses when playing at Bet365 and that makes things sweeter. Bet365 Sports offers occasional freebies to those who join the bookmaker, casino or poker room. The amounts differ based on the promotion and so do the wagering requirements. Since these things are constantly changing, it is mandatory to carefully read the terms and conditions of each campaign. Only after you get a firm understanding of what’s expected from you, should you sign up.
Some of the bonuses require players to enter a promotional code, while others are matched automatically. This is also something that you find out immediately by taking a glance at the T&C, so members keep this step. Keep in mind that some bonuses and promotions are mutually exclusive, while some are aimed at existing or new members. A little research goes a long way and will save you a lot of trouble in the long run. For additional clarification, don’t hesitate to get in touch with customer support it
Bet365 has a VIP program, which offers incremental rewards to loyal customers. They get better in time and there is an indissoluble link between the sums spent online and these rewards. A host of other promos and bonuses can be claimed from Bet365 Casino and their sportsbook. These include special offers on sports and a top VIP Loyalty Scheme which can see players work their way up the loyalty ladder.
Now that you are equipped with the knowledge of what it takes to make your Bet365 betting experience a successful one, it is time you put it all into practice. Hurry along and create a Bet365 account today, by popping along to the sportsbook and completing the Bet365 registration process.