21Prive Casino

Gambling Judge score

4.55/10

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21Prive Casino welcome bonus and review

Without being the best-known online casino or having a name easy to recognize, 21prive Casino has achieved great things in a short period of time. The key to their success was a rapid expansion, powered by their association to several major online software developers. Among the ones powering their games are NetENT, Betsoft, 1x2 Gaming, Amaya, iGaming2go, Leander Games, NextGen, NYX Gaming, OMI Gaming, and Quickspin.

The diversity of casino games is insured, yet 21prive casino didn’t get the chance to make them all compatible with mobile devices. Furthermore, some of the games are only available to be played in browser, while others are also suitable for downloading on desktop computers or mobile devices. The website has been adjusted to be properly displayed on smartphones and tablets, yet at the time of writing there is no app that players can use.

21prive Casino has applied for a license with the authorities of Curaçao and this is also where the gambling operator is located. As a result, it is able to serve customers from all over the world, including Europe and North America, although the US is on the list of excluded countries. Among other nations that are not allowed to play here are American Samoa, Guam, Israel, Northern Mariana Islands, Turkey, United States Minor Outlying Islands and US Virgin Islands.

The casino is owned by the larger gambling group Caddell Limited N.V which is also licensed and regulated in the islands. The company owns several other online casinos and bingo rooms, with the best examples being G´day Casino and Mainstage Bingo. They also well versed in the art of running sports betting and poker and they rely on the Whitehat iGaming platform to keep the games running smoothly.

In order to better serve customers from Europe in general and players from United Kingdom in particular, they also applied for a license issued by the UK gaming commission. This is clearly a step in the right direction and an argument in favor of choosing them over less reliable operators. Since its inception, the website underwent numerous transformations, with the graphics being revamped and the layout simplified for the convenience of users.

21prive Casino brilliantly succeeds at combining games developed by Netent with titles produced by other software developers. At the same time, they managed to keep the website layout consistent with other online casinos powered by software produced by the Scandinavian developer. The choice of black and purple colors is easy on the eye and makes it a pleasure to navigate from one gambling section to the other, while the unified wallet simplifies the process of transferring funds in and out the casino.

Bonuses available for

Casino

Bonus
not available in
United States

21Prive Casino welcome bonuses

21prive Casino makes a tempting proposition to prospective customers by offering a bonus matching the deposit by 100%. There is no upper limit so at least in theory the bonus can go as high up as players want, as long as they are willing to commit an equal amount. On the other hand, there are some limits for the minimum deposit and new members are supposed to commit no less than €20 if they want to be eligible for the bonus.

Regardless of how much money they collect, the wagering requirements stay the same and the deposit in conjunction with the bonus will have to be played through 35 times. The bonus is cashable, which means that the stakes are not subtracted after the games are settled and players from all accepted jurisdictions can participate. The second deposit is going to be matched by only 25% and in this case the limit is set to $500, while the third deposit is matched by 50% up to the same limit.

Software and games

21prive Casino has the advantage of working with multiple software developers and as a result it is virtually impossible to get bored with their collection of games. Net Entertainment provides not only the most but also the best games here and their offer is centered on slot machines. The best paying ones are progressive jackpot slots, which have the advantage of being shared by casinos on their network.

The Scandinavian software developer is also behind some classic games and some featuring 3-D animations, with a total of 250 titles available at 21prive Casino. When it comes to classic titles, fans of the genre can expect to find Dead or Alive, Aliens, Jack and the Beanstalk Zombie Rush and Starburst.

The collection of table games is less impressive if compared to the aforementioned slots, but still includes several variants of blackjack, baccarat, roulette, Craps, Pai Gow and Red Dog Progress. Only the former can be played in the live casino section, while the latter are available in the regular area where players are pit against the random number generator. The same goes for video poker variants, which include Jacks or Better, Deuces WIld, 3D Video Poker, Multihand Joker Poker and so on.

Mobile gaming is available and gaining a lot of traction, with smart phones and tablets being used for both slot machines and table games. A dedicated application would facilitating the mission of players, yet the website loads quickly and games run smoothly on these devices. Among the popular games that can be enjoyed on these gadgets are Starburst, Gonzos Quest, Blood Suckers and Foxin Wins.

Pros and Cons for playing at 21prive

21prive Casino works with several software developers and as a result their collection of games is impressive and should satisfy even the most demanding players. On the flipside, not all the games are available to play on mobile devices and some require software to be downloaded prior to playing.

Customer support is reliable and courteous, with live chat being the preferred solution, but unfortunately their specialists only work from 9 AM to midnight. There is no toll-free phone support and players from United States and other jurisdictions are not allowed to gamble here.

21Prive Casino contact methods

Customer support has always been a weak spot for 21prive Casino, but the online gambling operator is trying to make amends and offer more options. At the top of the priority list should be the expansion of the working hours, as currently their specialists are only available from 9 AM to midnight. Basically, this provides players with a 15 hour window of opportunity which is enough to solve regular matters, but can leave them hanging when they experience pressing problems.

Those who make an inquiry during working hours can do it over telephone or live chat, as these are by far the fastest ways of solving problems. Assuming you run into a difficult the after midnight, the only reliable solution is to send an email and wait for someone to get back to you. Sometimes, the customer support is replying to emails even outside working hours, but it is only safe to assume that you will receive the response you are seeking at 9 AM the next morning.

Live chat: Yes

English, German, Finnish, Norwegian, Swedish

unknown

21Prive Casino promotions

No extra promos yet!

Withdrawal and deposit options

21prive Casino has also expanded its collection of payment methods, with credit cards and electronic wallets being previously the only ones available. Visa, MasterCard, Skrill and Neteller are still available, yet new prepaid cards have been introduced and Ukash, Poli and Paysaefcard are very popular with members. Not all of them are suitable for both deposits and withdrawals, but on those occasions when players use one financial instrument to deposit and cash out using another, bank transfers worked well.

The maximum cash out that players can hope to make on a weekly basis is limited to €2500, which is a lot of money for recreational players but not that much for professionals. Problems occur when players happen to strike it rich and win a progressive jackpot, as these frequently exceed the limit of €1 million. Simple math will reveal the fact that winners will have to wait several years to cash out the prize.

Meanwhile, regular players are probably more interested in knowing that they need to deposit at least €20 and they can’t cash out less than €30. This applies to all payment methods so whether you plan on using credit cards, electronic wallets or prepaid cards these amounts are written in stone. On the bright side, 21prive Casino doesn’t have any fees associated to cash outs and players will not be charged any commission regardless of how much money they choose to cash out.

Transactions don’t take that long if you have confirmed your identity and made previous withdrawals, as money usually reaches its destination in less than 24 hours. The best case scenario is to have the funds credited to your account two hours after asking for withdrawal.

These guys have established a solid reputation and use the RapidSSL encryption which is widely regarded as one of the strongest available right now. The games themselves are certified and tested, to mitigate the risks of the online casino gaining an unfair edge over its players.

Currencies
accepted:

GBP, EUR, USD, AUD, CAD, SEK, ZAR, NOK

All deposit
withdrawal
methods:

Visa, Mastercard, Poli, Trustly, Giropay, Sofort, Paysafecard, Dotpay, Skrill (Moneybookers), Neteller, Bank Transfer

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Skrill (Moneybookers) EUR 30 EUR 20 EUR 0 2-24 hours
Neteller EUR 30 EUR 20 EUR 0 2-24 hours
Visa Unknown EUR 20 unknown unknown
Ukash Unknown EUR 20 unknown unknown

Method

Min. withdrawal
EUR 30
Min. deposit
EUR 20
Withdrawal fee
EUR 0
Withdrawal processing time
2-24 hours
Min. withdrawal
EUR 30
Min. deposit
EUR 20
Withdrawal fee
EUR 0
Withdrawal processing time
2-24 hours
Min. withdrawal
EUR unknown
Min. deposit
EUR 20
Withdrawal fee
EUR unknown
Withdrawal processing time
unknown
Min. withdrawal
EUR unknown
Min. deposit
EUR 20
Withdrawal fee
EUR unknown
Withdrawal processing time
unknown
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