Bestbet

Gambling Judge score

5/10

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Important announcement: BestBet is blacklisted because of slow communications and response to player and affiliate requests. As a result, we can recommend you to play at 1Bet2Bet, Betmotion or Dhoze, some of our best rated bookmakers.

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Bestbet welcome bonus and review

Most online gambling operators followed the same path and they set sail with a bookmaker and expanded to online casino games and poker. Bestbet chose a different path and the fact that the company is operated and owned by BestPoker.com Ltd clearly shows that the emphasis is on the game of poker. This doesn’t mean that they don’t take sports betting seriously or that they offer subpar service, although they could definitely work on their offer and include more sports.

The welcome bonuses are geared towards punters, without ignoring casino players and poker fans and each category has a different package to choose from. It is essential for those who apply for this bonus not to transfer or withdraw funds prior to meeting all the rollover requirements, as this will lead to the forfeit of the bonus. The money is released incrementally or in one lump depending on the terms of these welcome bonuses, but so far Bestbet has a flawless record in terms of paying the winners. The limits are flexible, so that both beginners and highrollers will enjoy their time with this bookmaker.

New members should take it one step at a time and the first thing to do is to make a deposit of €250 to have it doubled and then play the qualifying slot machines. In the absence of a live casino section will have to settle for the random number generator, which is not that big of a concern since the average payout ratio revolves around 96%. Players are strictly forbidden from transferring funds from the casino section to poker or sports betting before the wagering requirements have been met.

Those who are adamant not to play casino games, will have a juicy bonus dedicated to poker players, which can go as high up as $2000. Once again the deposit is matched by 100% and the wagering requirements are slightly different, since players are supposed to accumulate loyalty points. They do it by participating in tournaments or sitting down at cash game tables and the bonus is released in increments.

Interface, features and services

A great looking website will go a long way towards convincing prospective customers that it is worth opening shop and playing for real cash. Bestbet does a fine job in terms of visuals and functionality, with the website being easy to navigate and players enjoying immediate access to their markets of choice. The number of betting options is a bit restrictive if compared to other bookmakers, especially when it comes to popular UK sports, such as horse racing.

For those sports and games that are covered, there are highly specialized instruments that can help both beginners and savvy punters in their endeavors. Rookies will find great pleasure in using these tools to rank sports, as the favorites are always displayed at the top of the list. There are many who focus exclusively on a handful of divisions instead of betting on a multitude of sports and these punters like the idea of having the games singled out.

If diversity is your cup of tea, then the betting slip will prove its usefulness for sure, especially when it comes to placing accumulator bets. Bestbet allows customers to add as many matches on the same betting slip as they like, with the odds being calculated in real-time. Speaking of which, betting live can be a thrilling experience and given the fact that odds are brought up to speed as actions happen on the pitch, it is virtually impossible to miss out on lucrative opportunities.

One feature that punters will probably appreciate is the live streaming or the dedicated app that can be used on mobile devices. For the time being, these are only on the wish list and players will have to settle for the mobile version of the website which runs smoothly on Android and iOS powered devices. The same goes for playing casino games or poker and these gadgets can also be used for depositing funds.

Pros and Cons for playing at Bestbet

Bestbet is lacking when it comes to sports offered and markets, which can be explained by the fact that sports betting was the last concern of the group owning the company. The poker and online casinos are well developed, so those who want to diversify their online gambling can find an all around operator here.

The absence of a dedicated bonus for punters is a serious shortcoming and the ones available for poker and online casino fans are only a pale consolation for people betting on sports. It would be great to have a live streaming feature when betting live and Bestbet will probably introduce one at some point, with the dedicated mobile app being only on the wish list for the time being.

Contact methods

The obvious way to get in touch with the customer support would be by sending an email or giving a phone call, but live chat is also an option. There are no toll-free numbers at Bestbet but the good news is that players have a decent chance at finding the answers they seek by themselves.

The FAQ section is inclusive and the most frequent issues are going to be addressed without the assistance of customer service.

Bestbet withdrawal and deposit options

Bestbet doesn’t stray from the traveled paths when it comes to payment methods and offers visa, MasterCard as well as Skrill and Neteller. These solutions are effective and the fact that the minimum deposit consists of €10 while players can cash out as little as €15 is good news for beginners. The processing time on cash outs is less than two days for most payment methods, except for bank transfers which can take up to five days to complete.

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