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Casollo Casino www.casollo.com

Gambling Judge score

9.74/10

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Casollo Casino Review and Bonuses

Casollo Casino is owned and operated by the Stage5 N.V group which has the headquarters in Curacao. This is also where the casino is licensed, but these financial operations are managed by its subsidiary from Cyprus.

The long list of software developers that shook hands with the casino has led to an extensive portfolio of mobile-friendly games. This is a casino you can deposit in crypto currencies and receive the same bonuses that are awarded to those who would rather stick to digital money.

Welcome Bonuses at Casollo Casino

Bonuses available for

Sports

Bonus
not available in
United States

Casino

Bonus
not available in
United States

Live Casino

Bonus
not available in
United States

Poker

Bonus
not available in
United States

Games

Bonus
not available in
United States

Slots

Bonus
not available in
United States

Bingo

Bonus
not available in
United States

Virtuals

Bonus
not available in
United States

Scratch Cards

Bonus
not available in
United States

Casollo Casino is going to match your first deposit by 100% up to €500, so you can start the gambling adventure on a positive note. On your part, it is expected to deposit at least €10 and then meet the 35 times wagering requirements. These apply to both the deposit and bonus, so you would have to consider the combined amount before attempting a cash out.

This is just the tip of the iceberg and your second and third deposits will also be matched by 50% up to €500. Perseverance is rewarded and players can unlock the remaining €500 by depositing for the fourth time, an investment match by the casino by 100%.

The restrictions are the same for all the bonuses awarded to new players, so there are no differences between the first four deposits. It pays off to focus on slots, because they have a 100% contribution, five times higher than card games and roulette. Live casino games fit into the same category, while video pokers are the most challenging because of their 5% contribution. In any case, you would have to do with the wagering requirements within 90 days after claiming the bonus, otherwise it will expire.

How to Get Started at Casollo Casino

Even before we started working on our Casollo Casino we were surprised by the simplicity of the registration process. This casino found it worthwhile to add all the information needed on the same window, and the sign-up process consists of one large step.

It is during this phase when you enter your account details, such as the first and last name, email address, country of residence, birthday and password. To complete the registration, it is also needed to agree to the terms and conditions.

The verification process consists of two steps, with the first one being a simple click on a link sent by the casino. We can’t overstate the importance of using a valid email address, as it is used to convey the message to new members.

The second step only comes when players attempt the cash out, since they are required to provide documents proven their identity. In the unlikely scenario that you are no longer happy with the casino, you also have the option to terminate your account by contacting customer support.

Casollo Games and Software

Casollo Casino games don’t waste any suspicions regarding the novelty of this casino, as there are more than 1000 of them. The well packed library is the consequence of the casino enlisting the assistance of some of the biggest names in online software development.

These Internet casino experts include some of the biggest names such as Microgaming, Vivo Gaming, Evolution Gaming. There are many more featured so the eclectic mix of games is unlikely to leave even the most demanding players hungry for more. You can play these games for free demo format, using play money replenished automatically by the casino.

If you are in the market for slots, then you are in for a treat, since this is the dominant genre at Casollo Casino. Queen of Queens, Dragon Realm, All for One, Da Vinci Codex, African Sunset, Aztec Family, Eastern Delights, Max Damage, Cahsapillar and more than 1000 other slots can be found here. The percentage at which the casino pays on average can be compared by checking out the tables next to the reels. All these games are mobile friendly, so you can spin their reels on smartphones and tablets.

The mobile division is fully fledged and it is perfectly suitable to play slots, video pokers and table games. The latter are particularly attractive to those who fondly remember the thrills of brick-and-mortar casinos. These are the ones who will enjoy the most blackjack, roulette and baccarat played against real croupiers. These highly trained professionals can be found at the tables 24/7 and players can interact with them, as well as their peers using the live chat module.

The other genres features include video pokers, which have the highest return to player but the lowest contribution towards bonuses. Lottery inspired games and scratch cards are also available, so beginners and players who enjoy games of chance will have a lot of fun. They’re all grouped conveniently based on genre, so there’s no risk of wandering aimlessly, trying in the genre of choice.

Casollo Website layout and interface

Casollo casino is all about glamour and luxury, as reflected by its logo. If you want to be treated like a royalty, without breaking the bank in the process, then you have probably arrived to the right place. Behind the fancy graphics and luxurious design, players will find a fully functional casino that is a pleasure to navigate.

It pays off that the website is brand-new and ideal for browsing on mobile devices, including older gadgets powered by iOS and Android operating systems. All the games are grouped in the main tab, with intuitive subcategories and a particularly useful search option.

Casollo Casino Contact Options

Casollo Casino encourages players to talk directly to a customer support representative by launching the live chat feature.

Without being available 24/7, the instant messaging tool is excellent for providing immediate help to those in need.

It is a bit surprising that they don’t offer assistance round-the-clock or that phone support isn’t offered.

The absence of an FAQ section is also rather disconcerting, since this is a very effective way for players to find the answers themselves without involving customer support.

On the bright side, their experts are professional and interactions with them always yield positive results.

Live chat: Yes

English, German, Finnish, Spanish, Russian

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Stage5 N.V. Heelsumstraat, 51 E-Commerce, Park Willemstad, Curacao

Pros and Cons of Casollo Casino

PROS
  • Exceptional list of software developers and games
  • Four generous bonuses for new depositors
  • Cryptocurrency-friendly casino with flexible limits
CONS
  • Few customer support channels and not available 24/7

Other Promotions and Offers at Casollo Casino

Online casinos tend to pay a lot of attention to new players and for obvious reasons. They try to bring in as many people as possible and this is also the case here, where newcomers are welcomed by four distinct promotions. We were surprised and in a not so pleasant way when working on our Casollo Casino review to discover that existing players are almost forgotten. Essentially, there are two ongoing campaigns for those who have signed up for an account some time ago and are no longer eligible for the first bonuses.

To put things into perspective, there are no reload bonuses or recurrent promotions, so no effective ways of boosting bankrolls. All that players have is the opportunity provided by the loyalty program, which is accessible to everyone who has an account here. In his defense, the casino has prepared a comprehensive loyalty scheme, which enables players to move up the ladder and attain VIP level. Those who make it this far, reap the best rewards, but staying at the top is just as difficult as getting there.

The bronze VIP level will require a minimum deposit of €1000 per month, which makes punters eligible for a 10% bonus and 10% weekly cashback. These are both tempting propositions, especially the reimbursement, which appeals to highrollers. The silver level is even better, with a 50% bigger bonus and 50% cashback, but it also requires 5000 points. Those who attain gold VIP membership by depositing at least €10,000 per month, claim the ultimate rewards. They are eligible for a 10% bigger bonus and 20% cashback, as well as access to exclusive promotions and free spins.

Casollo Casino Currencies and Payments Options

Currencies
accepted:

EUR, USD

All deposit
withdrawal
methods:

Neteller, Skrill (Moneybookers), Paysafecard, Euteller, Bank Transfer, ecoPayz, Bitcoin, EPS, Flexepin, Neosurf, SafetyPay, Visa, Mastercard, Zimpler

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime

Method

There is a long list of accepted payment methods for deposits, but not all financial instruments can also be used to cash out winnings. The ones that work both ways and can be trusted for deposits and withdrawals are wire transfer, MasterCard, Neteller, Visa, EcoPayz, Skrill, Flexepin and AstroPay Direct.

The average waiting time on withdrawals is 24 hours, with bank transfers taking up to three days. A pending period of up to 24 hours applies to all cash outs regardless of the payment method chosen. It is only possible to withdraw a maximum of €2000 per day, respectively €5000 per week.

Conclusion

Casollo Casino has a solid foundation to build on and a couple of certain advantages over its counterparts. The welcome bonus spanning over four deposits is exceptionally good, but the promotions for active players leave a lot to be desired. We like the loyalty scheme and the comprehensive list of payment methods, but would also like 24/7 customer support and more channels of communication.

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