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Zen Casino www.zencasino.com

Gambling Judge score

9.67/10

just icon x on red circle United States flag Players from United States can play at Zen Casino

just icon x on red circle United States flag Players from United States can claim bonuses at Zen Casino

There are 3 welcome bonuses for players from United States.

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Zen Casino Review and Bonuses

Zen Casino is a relatively new casino, established in 2017 and running on a license issued by the government of Curaçao. It works with more than a dozen software developers, which makes it possible for them to provide players with a comprehensive lineup of diverse games.

Their welcome bonus spans over four deposits and there are ongoing promotions for players who already have an account. Winners can use one of the many payment methods supported to make secure withdrawals in a timely fashion.

Welcome Bonuses at Zen Casino

Bonuses available for

Casino

ZEN CASINO WELCOME BONUS PACKAGE: UP TO 1100 EUR!
Discover the amazing welcome package at Zen Casino.
1st deposit: 150% up to €200.
2nd deposit: 50% up to €200.
3rd deposit: 50% up to €200.
4th deposit: 25% up to €500.
Get bonus

Live Casino

Bonus
not available in
United States

Games

ZEN CASINO WELCOME BONUS PACKAGE: UP TO 1100 EUR!
Discover the amazing welcome package at Zen Casino.
1st deposit: 150% up to €200.
2nd deposit: 50% up to €200.
3rd deposit: 50% up to €200.
4th deposit: 25% up to €500.
Get bonus

Slots

ZEN CASINO WELCOME BONUS PACKAGE: UP TO 1100 EUR!
Discover the amazing welcome package at Zen Casino.
1st deposit: 150% up to €200.
2nd deposit: 50% up to €200.
3rd deposit: 50% up to €200.
4th deposit: 25% up to €500.
Get bonus

Bingo

Bonus
not available in
United States

Scratch Cards

Bonus
not available in
United States

The Zen Casino Welcome Bonus is actually a bundle that consists of four consecutive bonuses, corresponding to just as many deposits. The first time players load their account with cash, the casino will match it by 150% up to €200. New members are expected to deposit at least €10 and the same goes for the second deposit which triggers a 50% bonus up to €200.

Players are supposed to go for a bigger deposit of at least €20 when loading their account for the third and fourth times to unlock the remaining bonuses. The third deposit is matched by 50% up to €200 and the fourth by 25% up to €500.

Bonus recipients are subject to strict wagering requirements, which have to be met entirely before they are allowed to cash out their profits. It is not permitted to sign up for other promotions while these freebies are still active or apply for additional bonuses. Not all games qualify, so in order to successfully redeem the welcome bonus players should focus on the eligible slots.

How to Get Started at Zen Casino

We were pleasantly surprised by how easy it is to navigate their website and we want to share this positive experience with you in our Zen Casino review. One would need a real money account to play any of the games on real and virtual currency and to claim the bonuses available.

When launching the registration form, new members have to choose the currency type which can’t be changed at a later date and enter a valid phone number. Once the casino sends an SMS, players can choose a password and enter a valid email address; the alternative is to use Facebook, Google or Vkontakte to sign into the account.

The email address is verified by clicking on the link provided by the casino and this unlocks access to all the games and offers available. Players have the option of terminating their account if they no longer have fun gambling, by writing an email to customer support. This is a definitive action that locks players outside of their accounts, so one should only resort to it after careful consideration.

Zen Casino Games and Software

NetEnt, World Match, Evolution Gaming, Betsoft, Ezugi, Betgames, Playson, Amatic Industries, EGT Interactive, Endorphina, Booming Games, Habanero, Pragmatic Play, Microgaming and a dozen other software developers are featured. The casino didn’t waste any time and since opening shop in 2017 it has diligently expandrf its collection of games.

This partnership with dozens of software developers has led to a huge portfolio of games that is centered on slots but also includes table games, video pokers and scratch cards. Mobile compatibility is insured for all of them and players can pick up the phones to gamble.

As stated above, the vast majority of the games available here are slots and the list includes Aloha! Cluster Pays, Gems and Stones, 5 Mariachis, Chicago Nights among many others. There are also plenty of progressive jackpot slot alternatives for those who want to chase the biggest payouts available. They are pooled with other casinos, so players compete with their peers gambling at other online operators.

In spite of having fewer alternatives for table games, players are unlikely to be upset with the existing lineup. It features America Roulette, French Roulette, 21 Burn Blackjack, Mini Blackjack and Baccarat Zero Commission, which can also be played against real dealers. The live casino section is open 24/7 but players need to make a deposit and bet real currency when playing these games.

There are a couple of video pokers, mainly the classic games such as Jacks or Better, Deuces Wild, and All American. This section of the Zen Casino games is significantly smaller, but video pokers carry the lowest house edge, which makes them attractive.

Most of the games available here are developed in HTML 5, which makes them ideal for enjoying on smartphones and tablets. Players have the option of downloading a dedicated app, or they can try the games in instant play format, straight in the browser.

Zen Casino Website Layout and Interface

The gambling interface is color four and user-friendly, with the casino using special icons to help players navigate its website. The mobile optimization effects instantly catch the eye of prospective players, while proving useful to those who already have an account.

This is one of the casinos that players can deposit and gamble crypto currency and they can do it on smartphones and tablets. Whether they choose to download the specialized app for android, iOS and Windows operating systems or play in browser, punters are entitled to expect a smooth gaming experience.

Zen Casino Contact Options

Zen Casino customer support is available 24/7 but unfortunately, players can only get in touch with their specialists via email and live chat.

The former is preferred when time is not of the essence, but when players deal with pressing matters, they would like the alternative of making a phone call.

In the absence of a casino contact number, the live chat instrument is effective and convenient, with a short waiting time.

Their specialists are fluent in English, Finnish, Turkish, Polish, Spanish, German, Russian, Chinese, French, Swedish, Norwegian and Croatian, while the website is also translated into these languages.

Live chat: Yes

Russian, English, German, Chinese, Spanish, French, Italian, Polish, Finnish, Norwegian, Turkish, Croatian, Romanian, Dutch

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Heelsumstraat, 51 E-Commerce Park, P.O. BOX 423, Curacao

Pros and Cons of Zen Casino

PROS
  • Great-looking website optimized for mobile devices
  • Large portfolio of games and software developers
  • Live chat and multilingual customer support
  • Games proven fair and crypto currency gambling supported
CONS
  • Customer support doesn’t offer assistance over the phone.

Other Promotions and Offers at Zen Casino

We have already talked about the generous welcome bonus in our Zen Casino review and it is now time to discuss the ongoing promotions. These offers are aimed at those who have already claimed the introductory offer, regardless of how successful they were. The Big Deposit offer is essentially a bonus for those who deposit in excess of €400, as they will have the amount matched by 50%. In order to unlock the maximum bonus available, one would have to commit €1000 or currency equivalent.

The other Zen Casino promotion isn’t available all the time, but players can only claim it once a year. That’s because the birthday bonus is aimed at making that special day of the year memorable, with a €100 bonus if players make a deposit of at least €10. It is obviously subject to wagering requirements, but it has the merit of boosting the bankrolls of existing players while requiring a minimum investment.

Zen Casino Currencies and Payments Options

Currencies
accepted:

EUR, USD, GBP, RUB, MDL, KZT, PLN, NOK, AUD, CAD

All deposit
withdrawal
methods:

Visa, Mastercard, Skrill (Moneybookers), Neteller, Perfect Money, Bank Transfer, Bitcoin, Litecoin, Sofort, Maestro, ecoPayz

MethodMin WithdrawalMin DepositWithdrawal FeeWithdrawal
ProcessingTime
Visa EUR 10 EUR 10 EUR 0 1-6 hours
Mastercard EUR 10 EUR 10 EUR 0 1-6 hours
Skrill (Moneybookers) EUR 10 EUR 10 EUR 0 1-6 hours
Neteller EUR 10 EUR 10 EUR 0 1-6 hours
Perfect Money EUR 5 EUR 5 EUR 0 1-6 hours
ecoPayz EUR 5 EUR 5 EUR 0 1-6 hours

Method

Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
1-6 hours
Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
1-6 hours
Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
1-6 hours
Min. withdrawal
EUR 10
Min. deposit
EUR 10
Withdrawal fee
EUR 0
Withdrawal processing time
1-6 hours
Min. withdrawal
EUR 5
Min. deposit
EUR 5
Withdrawal fee
EUR 0
Withdrawal processing time
1-6 hours
Min. withdrawal
EUR 5
Min. deposit
EUR 5
Withdrawal fee
EUR 0
Withdrawal processing time
1-6 hours

VISA, MasterCard, Maestro, Neteller, Ecopayz, Skrill, Sofort, RunPay, PerfectMoney, XMLGold, BitCoin, LiteCoin, Ecoin.eu and wire transfers are the accepted payment methods. Players can deposit at least €5 and as much as €100,000 per transaction, so those who want to load their account with more money should contact customer support. The same banking options should be used to cash out profits to mitigate the risks of fraud and money laundering.

It is not possible for players to change the currency chosen during the registration process, so it is extremely important to make the right choice early on. Bonuses can be withdrawn but players are allowed to cash out a maximum amount that is equal to the respective bonus.

On the bright side, the maximum withdrawal limits are incredibly high, currently standing at €150,000 per week. This makes it easy even for progressive jackpot winners to cash out their winnings with minimal delays. Withdrawals are approved in less than six hours after the request is made and processed in a matter of days.

Conclusion

ZenCasino has accomplished remarkable things since opening its doors to an international audience in 2017. It runs on a solid platform and has enlisted the services of some of the best-known and most respected software developers.

This enables them to provide players with a diverse portfolio of games which can be played on mobile devices. They have a great looking website and a mobile app compatible with all major operating systems, for the convenience of their members. Those who sign up will be able to take part in many promotions after securing a generous welcome bonus covering the first four deposits.

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